Senior Director of Product Solutions

Summary

Join Caylent as a Sr. Director, Product Solutions and play a key strategic role in shaping the company's product solutions approach. You will establish asset-backed frameworks and methodologies for delivering high-quality, AI-infused products. This role bridges sales and delivery, ensuring solutions are both compelling and executable. The position reports to the VP of Solutions and significantly impacts Caylent's strategic imperatives for 2025: scaling execution in larger enterprise accounts and infusing AI into all solutions. You will lead product engineering, solutions development, AWS alignment, AI integration, and execution and implementation. Success will be measured by increased solution attachment rates, development of reusable assets, higher win rates, growth in AI-enabled solutions, improved sales-to-delivery transition, scaled delivery capabilities, and client satisfaction.

Requirements

• Experience: 10+ years in product engineering roles, with a proven track record in technology services delivery prior to moving into leadership roles defining common approaches across teams
• AWS & AI Expertise: Strong experience with AWS technologies and services, along with practical application of AI in business solutions
• Product Management Acumen: Deep understanding of product management methodologies and best practices, including scaling solutions across diverse client scenarios
• Strategic & Influential Leadership: Ability to identify trends, think strategically to build roadmaps that capture them, and drive change through influence
• Business & Technical Depth: Strong business acumen to define solution value propositions, coupled with sufficient technical depth to guide solution maturity
• Clarity through Communication: the ability to distill complex concepts into easy-to-understand presentations

Responsibilities

• Establish rigorous product engineering practices that ensure solutions move beyond prototyping to production-ready implementations
• Create frameworks for rigorous work breakdown, estimation, and quality management specific to product development
• Implement consistent tracking mechanisms for product engineering team performance
• Drive adoption of advanced development methodologies such as A/B testing and Generative AI code generation
• Establish processes for building, documenting, and maintaining solution assets
• Create an evolving portfolio of solutions with supporting collateral
• Develop capability to rapidly create tailored solutions for competitive situations
• Build differentiated approaches for SMB vs. enterprise solution development
• Develop process for continually aligning solutions portfolio with AWS roadmap
• Create vertical-specific solution overlays on AWS technology foundations
• Build frameworks that translate AWS services into business solutions clients can understand
• Maintaining relationships with AWS product and go to market teams
• Align Caylent’s value proposition with AWS
• Develop methodologies for AI productization and scaling
• Create frameworks for AI integration into traditional solution areas
• Build capabilities for ensuring AI solutions reach production environments
• Develop methodologies that enable delivery teams to implement solutions effectively
• Create tools and frameworks that support solution delivery at scale
• Establish mechanisms to develop and scale the delivery team's capabilities
• Partner with delivery practice leaders to ensure solution executability
• Supplement solution leaders in go to market and delivery support tasks while developing their capabilities

Preferred Qualifications

• Experience in both high-touch enterprise and high-volume commercial contexts
• Experience running a Generative AI product (or significant set of features) in production
• Background in vertical-specific solution development (ideally in collaboration with other industry experts)
• Previous experience at a consultancy with a similar business model
• Track record of building internal capabilities and methodologies
• Experience with formal partnerships such as AWS

Benefits

• Pay in USD
• 100% remote work
• Generous holidays and flexible PTO
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture