Senior Director, Solutions Architecture

Summary

Join dbt Labs as a Senior Director of Solutions Architecture and lead the North America Solutions Architecture team. This leadership role focuses on driving revenue growth, ensuring customer success, and fostering strong customer relationships. You will lead and mentor a team of Solutions Architect Managers, implementing scalable processes and best practices. The role involves partnering with various teams (Sales, Customer Success, Product) to deliver exceptional pre-sales support and solutions. You will also maintain a deep understanding of dbt Labs' product suite and emerging technologies, acting as a subject matter expert and driving innovation. This position requires strong leadership, technical expertise, and cross-functional collaboration skills.

Requirements

• 9+ years of industry experience in a pre-sales capacity with 5+ years of second line management experience (recruiting, ramping, and retaining top talent)
• Industry experience across data warehousing, analytics, business intelligence, data engineering, or data science
• Proven track record in driving revenue growth and achieving sales targets in fast-paced environments
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience

Responsibilities

• Lead the Solutions Architecture team for North America, in partnership with the VP of North America sales and key stakeholders
• Lead, mentor, and grow a team of high-performing solutions architects, promoting a culture of technical excellence, customer-centricity, and collaboration
• Implement scalable processes and best practices that ensure consistency and quality across solutions architecture activities
• Partner with Sales, Customer Success, and Product teams to deliver best-in-class solutions that align with customer needs and business goals
• Engage directly with key customers and partners to understand their needs, create alignment, and foster long-term relationships
• Serve as an escalation point and a trusted advisor for strategic customers, navigating complex technical and business challenges
• Maintain a deep understanding of dbt Labs’ product suite, industry best practices, and emerging technologies to drive innovation in solutions architecture
• Establish a robust enablement program to support the continuous development of technical and consultative skills within the team, with a heavy emphasis on pipeline generation
• Act as a subject matter expert, sharing technical insights and providing guidance on complex solutions design and implementation
• Collaborate with Sales, Services, Product, Engineering, Marketing, and other key functions to align solutions architecture initiatives with broader company objectives
• Champion the voice of the customer, working cross-functionally to provide feedback on product enhancements and influence roadmap prioritization
• Regularly review and optimize team performance, processes, and resource allocation to meet evolving business needs and customer expectations
• Ensure that solutions architecture efforts contribute to customer success metrics such as retention, satisfaction, and expansion

Preferred Qualifications

Experience managing customer relationships in both pre- and post-sales capacities

Benefits

• Unlimited vacation time with a culture that actively encourages time off
• 401k plan with 3% guaranteed company contribution
• Comprehensive healthcare coverage
• Generous paid parental leave
• Flexible stipends for: Health & Wellness
• Home Office Setup
• Cell Phone & Internet
• Learning & Development
• Office Space