Senior Enablement Specialist

Summary

Join CompanyCam as a Senior Enablement Specialist and contribute to the success of our customer-facing teams. You will develop and implement training programs, optimize resources, and create scalable strategies to boost revenue and retention. This role focuses on supporting Mid-Market and Enterprise teams, navigating complex sales cycles, and collaborating with cross-functional teams. The position offers remote work flexibility within the US, with occasional travel to headquarters. A competitive salary, equity, and other benefits are included. Even if you don't meet every requirement, we encourage you to apply.

Requirements

• 3-5 years of experience in SaaS Enablement and Education
• Experience with developing curriculum and collateral for instructor-led, eLearning, and self-directed learning modules
• Experience with coordination, collaboration and organization with cross-functional teams and departments
• Experience managing and navigating CRM systems, specifically Salesforce, with proficiency in leveraging a tech stack for sales and customer management
• Experience developing metrics that lead to successful outcomes
• A passion for teaching, coaching, and training others
• The desire to excel at managing multiple initiatives at the same time with proper prioritization
• A strong attention to detail, high organizational skills and the ability to thrive in an autonomous environment
• The ability to assess enablement effectiveness and contribute evidence demonstrating ROI to stakeholders and leaders
• Excellent communication, presentation, and facilitation skills
• The ability to provide productive and effective feedback to the teams you support
• A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving
• A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems

Responsibilities

• Develop, design, and execute enablement training programs tailored to the needs of Mid-Market and Enterprise teams, both in-person and virtually
• Support ongoing development and certification programs for our S3 organization (Sales, Support, and Success), ensuring alignment with Mid-Market and Enterprise best practices
• Create scalable enablement strategies that address the complexity of Mid-Market and Enterprise sales cycles, including deal navigation, stakeholder management, and expansion opportunities
• Partner closely with Sales, Customer Success, Operations, Product, and Marketing teams to ensure alignment on enablement initiatives and feedback loops
• Analyze and refine existing workflows and procedures to support larger, more complex customer accounts, ensuring teams have the tools and strategies needed to drive adoption, retention, and upsell opportunities
• Develop and track enablement KPIs, measuring the impact of programs on revenue, retention, and team performance
• Provide ongoing support to Mid-Market and Enterprise reps, helping them navigate deal complexity and adhere to best practices
• Help onboard new hires for the Sales and Customer Success team while contributing to Sales/Onboarding, ensuring new team members ramp quickly and effectively
• Collaborate with Product and Marketing teams to ensure Mid-Market and Enterprise teams are well-equipped with the latest updates, releases, and messaging
• Conduct regular feedback meetings with enablement stakeholders to refine and improve training initiatives
• Create and maintain enablement content/resources that support the growth and success of Mid-Market and Enterprise sales and success teams
• Travel to our HQ in Lincoln, Nebraska as needed, most likely 1x/quarter

Preferred Qualifications

1-2 years of experience in a Customer Success or Sales role

Benefits

• Salaried position with a starting salary range of $80,000 - $100,000 per year based on experience
• Meaningful equity
• Remote work flexibility within the US
• Employees are encouraged to come hang at headquarters for up to 10 days per calendar year on CompanyCam’s dime