Senior Engineer

Summary

Join our dynamic Digital Product Engineering company as a Test Engineer! We're a global team (15,000+ experts across 26 countries) building exciting digital products. This role requires hands-on experience in test case authoring, defect management, manual testing, and mobile testing. You'll contribute to test planning, reporting, and managing content updates on CMS sites. Strong analytical and communication skills are essential, along with the ability to work independently and collaboratively with cross-functional teams. Flexibility to work in shifts covering EST business hours is needed. We offer a non-hierarchical work culture.

Requirements

• Have hands-on experience on Test case authoring, Defect logging, and management, Manual testing, STLC - General Experience, Mobile Testing, Test Planning and Strategy, Test Reporting
• Be capable of Test Reviews, Test Estimation, Testing KPIs, Test Monitoring and Control
• Have hands-on experience on JIRA, Test Rail
• Possess excellent Troubleshooting and Analytical Skills
• Have strong interpersonal and communication skills and the ability to work effectively by collaborating with a wide range of stakeholders (multi-vendor environment)
• Be flexible to work in shifts as required, with coverage for EST business hours (6:30 P.M. – 3:30 A.M. IST)

Responsibilities

• Have hands-on experience in test case authoring, defect logging, and management
• Perform manual testing, including STLC - General Experience, and Mobile Testing
• Develop strong Test Planning and Strategy, and Test Reporting
• Conduct Test Reviews, Test Estimation, and manage Testing KPIs, Test Monitoring and Control
• Contribute to preparing testing and overall game plan for any major feature rollout or for a content migration project
• Have hands-on experience on JIRA, Test Rail
• Manage the content updating on SPO/ CMS sites as per business needs
• Understand customer complex requirements and convert them to simple user stories with defined acceptance criteria, backlog grooming, and prioritization. Manage the requirement traceability
• Work Independently on application issues and enhancements within the defined timeframe
• Identify the area of improvement and plan accordingly. Show inclination towards knowledge management, continuous service improvement, automation, and periodic reporting
• Coordinate, collaborate, and follow-up with other vendors (application interface owners) for ticket resolution
• Demonstrate excellent Troubleshooting and Analytical Skills
• Possess sharp learning capabilities to engage and excel on different tech stacks
• Be self-organized to collaborate with cross-functional teams to ship new enhancements to applications as per best practices with the highest quality standard
• Possess strong interpersonal and communication skills and the ability to work effectively by collaborating with a wide range of stakeholders (multi-vendor environment), transfer, and track tickets to closure, as needed
• Be flexible to work in shifts as required, with coverage for EST business hours (6:30 P.M. – 3:30 A.M. IST), understand business criticality, and provide extended support whenever required

Preferred Qualifications

• Have hands-on knowledge of any ITSM tool preferably ServiceNow
• Have working knowledge of ITIL module and understand Critical Incident Management processes, Change Management, and Problem Management processes
• Be able to execute and prepare reports by running test scripts provided by automation QA