Remote Senior Engineer - Data Reliability

Summary

Join Xero as a Data Reliability Engineer to apply your engineering skills to consult with product teams on their architecture decisions, solve complex problems, and lead a culture of continuous improvement.

Requirements

• 3-5 years of database experience with Highly-available cloud data platforms, ideally AWS, with a focus on relational databases (SQL Server, Postgres) + backing highly concurrent customer-facing applications
• Experience using logging and monitoring solutions e.g. DPA, New Relic, Sumo Logic
• Experience with NoSQL variants optional
• An understanding of technical debt from an application and database perspective
• Experience with database schema deployment tools/products/mechanisms
• Self driven, pragmatic, desire to solve hard scalability problems. Strong ownership ethic
• Ability to ask questions and identify efficiencies + innovations to our existing ways of working
• Curious by nature
• Involvement in an Incident Response process
• Able to work under pressure in highly collaborative business-critical situations
• Able to share learnings through presentations, documentation and informative team updates
• Able to communicate at a range of technical and non-technical levels
• Use of workflow management products such as Jira that contributes to the capture of high quality operational data
• Able to participate in an on-call roster

Responsibilities

• Consult teams through constructive input into architectural decisions and technical guidance
• Apply your skills to understand and address the challenges faced by our internal customers, and help them ensure their products are optimised for scale and reliability
• Resolve issues - Triage and solve development and production issues, and be able to quickly track down the root cause
• Communicate the impact of the problem to stakeholders in terms of business value, helping to set a priority for the resolution
• Actively participate in incident response
• Continuous improvement - Maintain knowledge of current and emerging database technologies and methodologies
• Deliver infrastructure in a production environment - Maintain and monitor delivery processes. Ensure systems are running as expected and proactively work to prevent customer facing problems
• Modern delivery practices - Practise agile ceremonies with occasional facilitation. Proactively work to improve team processes

Benefits

• Very generous paid leave to use however you’d like (plus statutory holidays!)
• Dedicated paid leave to care for your physical and mental wellbeing
• Employee Assistance Program to access mental health care for you and your family
• Free medical insurance
• Wellbeing and sports programmes
• Employee resource groups
• 26 weeks of paid parental leave for primary caregivers
• Employee Share Plan
• Beautiful offices
• Flexible working
• Career development