Senior Engineer

Summary

Join Xero and help build and manage software that solves engineering problems at scale. Collaborate with other engineers to create and deliver high-quality software. Develop software applications, contribute to new or improved customer experiences, and maintain engineering excellence. Demonstrate leadership in best practices, mentor team members, and contribute to a cross-functional environment. Make data-driven decisions to solve customer problems effectively. Champion automation and modern software delivery practices.

Requirements

• Expertise in C#, .NET, Docker, Kubernetes, and AWS
• Able to debug across the entire Xero technology stack to unblock the team
• Able to make major code design decisions for individual products
• Highly proficient in the architecture and implementation of distributed systems
• Ability to refactor complex, monolithic systems into scalable, resilient components
• Proficient with CI/CD concepts and tooling, Github Actions is a bonus!
• Strong advocate and teacher of TDD and automated tooling to safely and repeatedly release code
• Ability to review and coordinate team processes to improve quality and strengthen feedback loops

Responsibilities

• Create software – Care deeply about customer problems and technical excellence, develop high-quality and scalable software, and coach others to do the same
• Relentlessly automate any manual processes
• Contribute to technical solution designs that embrace a quality-first approach
• Participate in code reviews as a role model for giving and receiving feedback
• Test software – Design and perform sophisticated testing activities that effectively and efficiently reveal product quality across a range of risk areas and quality criteria
• Coach team members to enable high quality testing in line with Xero’s quality strategy and standards
• Resolve issues – Efficiently assess the causes and identify solutions for development or production issues, and effectively communicate the impact to stakeholders
• Recognise common patterns of failure to mitigate issues before they reach production
• Proactively participate in incident responses and contribute to post-mortems
• Engineering standards & frameworks – Contribute to Xero's engineering standards and frameworks
• Work closely with the Lead and Principal Engineers to apply standards to software and delivery processes
• Continuous improvement – Proactively maintain, grow and share knowledge of development technologies used in the development of Xero’s software applications
• Deliver infrastructure in a production environment – Champion automation of delivery processes
• Coach and support engineers to ensure all software is running as expected and proactively works to prevent customer-facing problems
• Modern software and delivery practices – Be a proactive champion of agile and delivery practices who coaches and develops others in this space in order to ensure a consistent approach to ways of working
• Recruitment – Participate in interviews and recruitment processes
• Live Xero’s vision and values – Keep Xero’s vision and values at the forefront of decision-making and actions
• Communicate and help others understand the importance of the vision and values
• Translate the vision and values into day-to-day activities and behaviours
• Communication skills – Proactively share information, actively solicit feedback, manage and facilitate communication if needed
• Build relationships – Successfully build trust and credibility with stakeholders and team
• Be seen as a key 'go to' person for advice
• Growth mindset – Understand that competency is not fixed but is enhanced through dedication and hard work
• Coach and provide feedback to others on development plans
• Innovation and delivery – Proactively innovate and deliver technology in a team and solve customer problems through software
• Coaching and mentorship – Teach small groups of engineers and contribute to Xero's shared knowledge base
• Work collaboratively – Help individuals resolve difficult problems with empathy, exchange ideas, demonstrate conflict management skills
• Self-learning – Maintain in-depth knowledge of advances and learnings in technologies relevant to Xero’s engineering environment

Preferred Qualifications

• Interest in AI tools such as CoPilot and Windsurf
• Strong collaboration skills - we make great things together

Benefits

• Very generous paid leave to use however you’d like (plus statutory holidays!)
• Dedicated paid leave to care for your physical and mental wellbeing
• An Employee Assistance Program to access mental health care for you and your family
• Free medical insurance
• Wellbeing and sports programmes
• Employee resource groups
• 26 weeks of paid parental leave for primary caregivers
• An Employee Share Plan
• Beautiful offices
• Flexible working
• Career development