Senior Engineering Manager

Summary

Join CloudTalk, a rapidly growing global SaaS company, as an Engineering Manager. You will lead two cross-functional teams of software engineers and QA, focusing on building and improving our AI-powered business communication platform. This role involves managing team delivery, hiring, coaching, and driving innovation. You will collaborate closely with other engineering leaders and product teams. CloudTalk offers a dynamic, remote-friendly work environment with excellent benefits, including unlimited paid time off, flexible working hours, and professional development opportunities. Be part of a company on a mission to revolutionize customer interactions and achieve $100M ARR.

Requirements

• Experience of serving in an Engineering Manager role
• You are highly organized. With many people doing many things in a fast-moving company, strong organizational skills—both for yourself and for the team—will be required
• You are able to weigh several and often conflicting constraints and make rapid decisions
• You have the skills to align people with a common goal
• You are direct but careful with feedback, both given and received
• You have worked with different delivery methodologies and are able to apply these based on the teams’ maturity

Responsibilities

• Manage 2 cross functional teams of software engineers and QA - approx 10-12 people
• Grow, coach, and develop the team members to help them progress in their careers
• Be actively involved in hiring engineers for your teams, making sure it’s well-staffed
• Manage the teams’ delivery
• Represent the teams in planning and product meetings
• Work with the rest of the engineering leadership on engineering-wide changes
• Measure velocity and improve efficiency for the team
• Drive innovation in engineering processes, strategies and adoption of new technologies
• Maintain a sustainable, healthy, and collaborative culture aligned with the company values as we navigate through hyper-growth

Preferred Qualifications

• Experience with managing a team who built an AI enabled product is a plus
• Experience with VOIP technologies is a plus
• Strong technical background: experience in building complex B2B SaaS products is a plus

Benefits

• Unlimited Paid Time Off
• Volunteering Days
• Flexible working hours
• Home office budget
• MacBook for work
• Recharge Fridays once per quarter
• Fitness Allowance
• Referral bonuses
• Virtual & physical team buildings
• Company merchandise
• 1-1 Coaching sessions with our resident communications advisor
• Leaders Academy & Learning and Development Budget