
Senior Engineering Manager

Iterable
Summary
Join Iterable, a leading AI-powered customer engagement platform, and lead and develop the catalog and content engineering teams. Collaborate with Product, Design, and Data teams to deliver tools for marketers to manage large-scale, personalized campaigns. Ensure the team builds scalable and reliable systems supporting billions of daily communications. Own the engineering roadmap and shape the future of Iterable's customer experience platform. Drive the development of robust catalog systems for managing dynamic, data-driven content. Empower marketers with intuitive campaign-building tools adapting to real-time customer behavior. Ensure performance, accuracy, and personalization at scale across various channels. Champion team health, operational excellence, and engineering quality.
Requirements
- Proven experience in managing and leading software engineering teams to success
- A track record of building and scaling customer-facing SaaS products, preferably in the martech or B2B space
- A strong product mindset, and a passion for solving real customer problems with elegant technical solutions
- Excellent communication skills, with the ability to align technical execution with strategic goals and collaborate across time zones
- A growth mindset, humility, and a desire to build and learn in a fast-paced environment
Responsibilities
- Lead and develop the catalog and content engineering teams, driving alignment with product strategy and goals
- Collaborate cross-functionally with Product, Design, and Data teams to deliver tools that help marketers build and manage large-scale, personalized campaigns
- Ensure your team is building scalable and reliable systems that support billions of daily personalized communications
- Own the engineering roadmap, and help shape the future of Iterableβs customer experience platform through innovation and continuous improvement
- Drive the development of robust catalog systems that allow customers to manage dynamic, data-driven content with precision and flexibility
- Empower marketers with intuitive campaign-building tools that adapt to real-time customer behavior
- Ensure performance, accuracy, and personalization at scale across all outbound campaigns, including email, SMS, push, and in-app channels
- Champion team health, operational excellence, and engineering quality by setting strong standards and encouraging best practices
- Foster a culture of experimentation, curiosity, and growth
Benefits
- Competitive salaries & meaningful equity
- Private Medical Insurance
- Life/Risk Assurance
- Meal Allowance: 8.55β¬ per day
- Balance Days (additional paid holidays)
- Paid Annual Leave (22 days)
- Paid Sabbatical (after 4 years tenure)
- Initial laptop workstation setup
- Teleworking Allowance
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