Senior Engineering Manager

Summary

Join Nextiva as a Senior Engineering Manager and lead a team of talented engineers in building and scaling core platform capabilities for our SaaS platform admin and Partner Ecosystem. You will be responsible for the design, development, and delivery of scalable administrative services and tools, mentoring and growing your team, and ensuring operational excellence. This role requires extensive experience in Java, Kafka, full-stack development, and distributed architectures, as well as strong leadership skills. You will collaborate with various teams to understand administrator needs and develop solutions that directly impact customer success. Nextiva offers a comprehensive total rewards package including competitive compensation, health benefits, paid time off, and professional development opportunities.

Requirements

• 10+ years of hands-on experience in Java, Kafka, full-stack development, and distributed architectures, leading engineering teams to build scalable, resilient SaaS platforms
• Proven expertise in Java, Spring Boot, and backend service development for distributed systems
• Strong experience with Kafka for event-driven architectures and real-time data streaming
• Core Cloud (AWS/GCP) platform expertise
• Proficiency in modern front-end development using React and TypeScript
• In-depth knowledge of relational and NoSQL databases, cloud platforms, and DevOps practices
• Leadership skills in managing and scaling high-performing engineering teams with Agile methodologies
• Experience in designing and implementing microservices architectures with focus on scalability and resilience

Responsibilities

• Lead the design, development, and delivery of scalable, reliable, and performant administrative services and tools
• Champion engineering excellence by promoting best practices in architecture, code quality, and automation
• Ensure the team builds robust APIs and integration points for seamless ecosystem connectivity and extensibility
• Define and execute the roadmap for platform administration capabilities, ensuring alignment with business objectives and customer needs
• Collaborate with Product Management, Design, and Customer Success teams to understand administrator pain points and develop solutions
• Mentor, inspire, and grow a high-performing team of engineers to achieve ambitious goals
• Recruit top engineering talent and help scale the team to meet evolving business needs
• Implement robust monitoring, alerting, and troubleshooting tools for platform administration services
• Ensure adherence to governance, compliance, and security standards (e.g., GDPR, CCPA)

Preferred Qualifications

• UCaaS/CCaaS domain knowledge
• Prior experience in designing, coding, and implementing web applications
• Ability to swiftly develop prototypes and minimum viable products for full-stack projects
• Aptitude for learning and adapting to innovative technologies
• Strong team player and individual contributor
• Adept at debugging and quick problem-solving
• Ownership mindset, demonstrated by the ability to lead projects
• Self-motivation, dedication, and a commitment to meeting deadlines
• Exceptional multitasking abilities, managing concurrent tasks effectively
• Meticulous attention to detail
• Willingness to contribute as both a team player and an individual contributor
• Eagerness to drive new projects, troubleshoot issues, and contribute to continuous improvement

Benefits

• Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• Life, disability, and supplemental indemnity plans
• Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
• 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• Employee Assistance Program and comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement