Senior Engineering Manager

Summary

Join Taskrabbit as a Senior Engineering Manager to lead and transform the Payments & Risk Platform team. This critical role involves driving predictable delivery, enhancing quality, and establishing strong leadership in global payments and risk infrastructure. You will collaborate with various stakeholders to build a reliable, secure, and scalable platform. As a strategic leader, you will foster a culture of accountability and excellence, ensuring high-quality solutions. The position is fully remote until August 2025, transitioning to a hybrid model thereafter. Taskrabbit offers competitive compensation and benefits, including health insurance, 401k matching, generous time off, and various stipends.

Requirements

• Minimum of 7+ years of experience in software engineering, with a focus on payment platforms
• Minimum of 3+ years of experience in engineering management, leading and developing high-performing teams
• Minimum of 2+ years of experience in Ruby on Rails
• Proven track record of improving delivery velocity and quality in a complex engineering environment
• Demonstrated ability to build and lead high-performing engineering teams, with a focus on accountability and ownership
• Strong expertise in stakeholder management and communication, with the ability to influence and collaborate effectively
• Strong understanding of payment processing, fraud detection, and risk management principles and technologies
• Proven track record of estimating and delivering complex, large-scale projects on time and within budget
• Deep understanding of modern software development practices and technologies
• Demonstrated ability to navigate and improve legacy systems
• Excellent problem-solving and analytical skills, with a strong attention to detail
• Strong understanding of coding best practices, and the ability to enforce them
• Proven ability to drive process improvement and implement effective delivery methodologies
• Exceptional ability to create and execute detailed project plans, and provide accurate timelines
• Proven ability to grow and retain top engineering talent
• Experience with advocating for resourcing needs, and communicating timelines shifts to product and leadership

Responsibilities

• Drive Predictable Delivery & Quality: Establish and enforce clear processes, metrics, and quality assurance practices to ensure reliable project execution and on-time delivery
• Strategic Engineering Leadership & Project Management: Develop and execute a robust engineering strategy aligned with business objectives, while actively managing project timelines, tradeoffs, risks, resources, and dependencies
• Proactive Stakeholder Management & Collaboration: Build strong relationships, manage expectations, and facilitate effective communication across all teams and stakeholders, ensuring alignment on project goals
• Team Leadership & Development: Build and lead a high-performing team, fostering a culture of  inclusion, accountability, collaboration, and continuous improvement
• Technical Excellence & Platform Stability: Drive code quality, enforce best practices, and ensure system reliability and security through robust monitoring, problem resolution and on-call best practices
• Legacy System Management & Modern Architecture Implementation: Navigate and maintain legacy systems while simultaneously migrating to, designing, and implementing modern, scalable architectures
• Ensure Security & Compliance: Ensure adherence to all relevant security and compliance requirements, including PCI DSS, GDPR and other applicable regulations, to protect sensitive data and maintain platform integrity

Benefits

• Employer-paid health insurance
• 401k match with immediate vesting for our US based employees
• Generous and flexible time off with 2 company-wide closure weeks
• Taskrabbit product stipends
• Wellness + productivity + education stipends
• IKEA discounts
• Reproductive health support