Wiser is hiring a
Senior Engineering Manager

Summary

Join Wiser Solutions as a Senior Engineering Manager and drive execution and innovation within our online/in-store brand execution suite of products. As a hands-on leader, you will lead multiple delivery teams, partner with product leaders, and contribute to the development of people and process best practices.

Requirements

• 12+ years of professional software engineering experience, with at least 7 years leading/managing more than one delivery team that shipped successful SaaS products
• Proficiency with architecting and delivering solutions within a distributed software platform
• Demonstrable technical background with understanding of modern tech stacks, object/data modeling, business process
• Software engineering experience as related to systems integrations, automation & deployment
• Ability to successfully partner with all functions across the entire company
• Experience delivering change, driving innovation and process improvement with a focus on enterprise programs
• Proven ability to organize and manage priorities across multiple stakeholders while ensuring a sustainable pace of work
• Proven ability to break down complex problems and projects into manageable goals and align initiatives with the overall business strategy
• Excellent analytical and problem-solving skills with a history of hands-on, detail orientation
• Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies
• Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike
• Outstanding organizational, communication, and relationship building skills conducive to driving consensus; able to work well in a cross-functional environment

Responsibilities

• Instill engineering best practices in team members
• Motivate team members to become constant learners and experts of their respective domains
• Review and improve the technical discovery and design process
• Help managers and leads identify multiple solution options with clearly articulated tradeoffs
• Guide delivery leads to ensure their designs fit the long-term business and technical vision
• Collaborate and partner effectively with Product, Architecture, Data Engineering, Data Science, and Infrastructure to deliver resilient solutions that align with our long-term technical vision
• Drive adoption of Wiser's Product Delivery organization principles across the department
• Effectively lead & balance priorities across multiple delivery teams working across multiple time zones (US, Europe and India)
• Ensure teams have a clearly established charter, mission, norms, and expectations of each other
• Foster a continuous improvement mindset
• Guide teams to set ambitious but realistic goals
• Work with Product leaders to ensure effective collaboration is happening between engineering managers, product managers, and UX designers
• Establish metrics for tracking team delivery and effectiveness
• Effectively track, mitigate, and communicate risks and issues
• Collaborate and partner effectively with Product and UX leads to set goals, discover, and deliver value for our customers and business stakeholders
• Effectively navigate through ambiguity and tackle complex issues requiring negotiation with multiple stakeholders
• Foster a strong sense of accountability and ownership
• Act as quality champion, owning the quality strategy and setting a very high standard for teams
• Ensure manager review feedback is thoughtful, balanced and constructive
• Coach senior team members to become leaders
• Bring solutions to problems and coaches others to do the same
• Ensure team is properly skilled to achieve their mission
• Proactively set personal goals for team members and mentors them during weekly 1:1s
• Deliver ongoing performance feedback and write/deliver performance reviews

Benefits

• Base pay is one part of our total compensation package. Pay is established on an individual basis after considering multiple factors such as relevant experience, education, and other qualifications
• Performance-based discretionary bonuses and variable pay plans are available for some positions