Senior Engineering Manager, Monetization

Summary

Join Upwork, the world's largest work marketplace, as a Senior Engineering Manager, Monetization to lead and scale a high-performing team of backend and frontend engineers. You will be responsible for driving the long-term technical vision, architecture, and execution of core monetization capabilities, including subscriptions, fees, and payment infrastructure. This role involves shaping Upwork's pricing and revenue models, ensuring scalability, resilience, and user-centricity. You will collaborate with senior leaders across Product, Finance, Data, and Engineering to deliver business-critical initiatives that fuel Upwork's growth and mission.

Requirements

• Proven track record of leading and scaling engineering teams in high-growth, fast-paced environments
• Deep experience with monetization platforms—such as subscriptions, transaction fees, and financial systems in a marketplace or SaaS context
• Strong technical expertise in backend systems (Java, Python, or similar), and an understanding of frontend development principles
• Experience designing and operating secure, high-scale payment processing systems or billing platforms
• Demonstrated ability to influence cross-functional and executive stakeholders with clear communication and strategic insight
• Excellent judgment and a data-informed approach to solving complex problems in a dynamic product ecosystem
• Passion for building resilient, user-friendly, and business-critical infrastructure that directly impacts company growth

Responsibilities

• Provide senior-level technical and organizational leadership to a team of engineers working on mission-critical monetization systems
• Define and evolve the long-term architecture for subscriptions, fee structures, and payment models to support strategic business growth
• Partner with senior Product, Finance, and Data leaders to define the roadmap and drive execution of revenue-generating initiatives across the organization
• Build and sustain a culture of engineering excellence through strong mentorship, clear expectations, and continuous learning
• Ensure the delivery of high-quality, performant, and secure systems that scale to meet the demands of a global user base
• Make high-impact technical decisions and trade-offs that align with company priorities and engineering best practices
• Establish and champion best practices in engineering, testing, observability, and operational excellence
• Balance immediate business needs with long-term strategic investments to continuously improve Upwork’s monetization infrastructure

Benefits

• Comprehensive medical coverage for you and your family
• Unlimited PTO
• 401(k) plan with matching
• 12 weeks of paid parental leave
• Employee Stock Purchase Plan