Senior Enterprise Solutions Engineer

Summary

Join Cloudflare's Senior Solutions Engineer team in German-speaking Switzerland (Zurich preferred) and collaborate with enterprise clients from initial concept to production deployment. You will leverage your expertise in networking, cybersecurity, and edge computing to solve complex problems and provide technical guidance. This role requires deep technical knowledge, strong communication skills, and the ability to explain complex concepts clearly. You will work with a diverse team, contributing to a body of knowledge and supporting the company's mission to build a better internet. The position offers opportunities for professional development and growth within a collaborative and supportive environment. Travel within the region is expected.

Requirements

• Fluency in German and English
• Passion for technology and the ability to explain complex technical concepts in easy-to-understand terms
• Natural curiosity and a willingness to get hands-on
• Appreciation for the diversity of challenges in working with customers
• Good fundamental understanding on how to manage technical validation projects

Responsibilities

• Collaborate with clients from early-stage ideation through to planning for production
• Contribute energy, ideas, and opinions on solving hard problems in the industry
• Develop adjacent technology expertise and master key skills relating to technical and industry advocacy
• Offer good practice guidance and adopt a deploy-to-production mindset
• Work alongside peers with deep subject-matter expertise and industry knowledge
• Contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives
• Focus on large clients, developing deep understanding and partnership
• Support enterprise clients in the Swiss market
• Manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next

Preferred Qualifications

• Proven experience working with enterprise clients and organisations in Switzerland
• 10+ years of experience in the IT industry (mid-level or senior engineering level experience)
• Ability to manage a project, work to deadlines, and prioritise between competing demands
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face
• Understanding of “how the internet works”
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other
• Can explain the difference between authoritative DNS & recursive DNS
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike
• Understanding of how customers make buying decisions, how to explain ROI
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers
• Previous experience in a pre-sales SE or consulting role
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
• Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc
• You're OK with some in-region travel (15~30 days per quarter)

Benefits

Resources and training to build a custom personal development plan