Senior Solutions Engineer

Summary

Join Sprout Social's Sales & Success team as a Senior Solutions Engineer and accelerate your career working with leading brands. Collaborate with Account Executives, serve as a product expert, and break down complex topics for various audiences. Leverage your 5+ years of tech/SaaS experience in a Solutions Engineer role, demonstrating software platforms and partnering with Account Executives to sell to Enterprise customers. This role requires excellent communication and presentation skills. Sprout offers a comprehensive benefits program, including insurance, flexible paid time off, parental leave, wellness initiatives, and professional development opportunities. The company values work-life balance and offers remote work flexibility where possible.

Requirements

• 5+ years of tech/SaaS experience in a Solutions Engineer role partnering with Account Executives and selling into Enterprise customers
• Experience demonstrating a software platform (making presentations)

Responsibilities

• Be the technical counterparts to our Account Executive team, working collaboratively with your peers in a customer-facing environment
• Serve as a product expert within SaaS based applications or Social Intelligence
• Break down complex topics and make them easily digestible to your audience
• Have a natural technical curiosity and can understand the sometimes complex changes and discussions around the network APIs

Preferred Qualifications

• Understanding of social networks (in particular Twitter, Facebook, Instagram, and LinkedIn) and social media strategy for large organizations
• Experience presenting to Marketing and Social Media professionals, including Directors/VPs of Marketing and CMOs
• Understanding of the Front-Office Tech Stack space and how Sprout Social will fit into it
• Ability to work on multiple projects and simultaneously support the Sales team
• Understanding of all components of the software sales process
• Excellent communication and presentation skills with the ability to present to a variety of external audiences

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
• Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter