Miovision is hiring a
Senior Field Solutions Engineer, Remote - Worldwide

Summary

The Senior Field Solutions Engineer - Focus Accounts at Miovision is a technical expert who develops customized city platform visions, participates in product decisions, provides technical consultancy, designs solutions, manages PoCs and pilots, leads the product approval process, ensures product adoption, and documents proof of value. The role requires a Bachelor’s degree, 8+ years of technical experience, and international travel.

Requirements

• Bachelor’s degree or recognized equivalency
• 8+ years of technical experience; must understand network products

Responsibilities

• Develop a deep understanding of the target agency’s goals and initiatives as it pertains to Transportation Engineering, Emergency Vehicle Response, V2X and Transit operations
• Co-develop a technical vision that achieves progression on each of these initiative areas producing measurable outcomes
• Participate in Product Review and Priority decisions
• Learn and understand the current technical capabilities/systems/tools within the account ecosystem, and identify and document the gaps that exist between the current state and the customer's desired state
• Support solution design, technical documentation and the implementation plan of current desired integrations as set in the account plan
• Design and manage all product demonstrations in the focus accounts, highlighting the value of all software and applications
• Manage all PoC installations and proof of value demonstration
• Lead the product approval and specification process with the agency and ensure successful completion
• Collaborate with the Director, Customer experience and assigned personnel to ensure continuous progress on customer implementations, customer onboardings and product utilization

Benefits

• Comprehensive health benefits starting on day one
• RRSP Matching Plan
• Mio-Days: We extend all three-day weekends to four-days and provide a Holiday Shutdown in December
• Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7
• Internet subsidy and a remote work allowance
• Enhanced paternity and maternity leaves
• Unlimited vacation policy
• Virtual fitness classes