Senior Hospitality Partnerships Manager

Summary

Join Lightspeed as a Hospitality Partnerships Manager to cultivate and manage a network of product integration partners across EMEA. Reporting to the Director of Hospitality Partnerships, you will strengthen strategic partnerships, develop new integrations, and enhance value for Lightspeed and its merchants. This role demands managing multiple priorities and building strong relationships internally and externally. Key responsibilities include acting as the main point of contact for integration partners, aligning partner priorities with Lightspeed's strategic goals, and managing relationships with app developers. You will also coordinate with various internal teams, evaluate partner requests, identify opportunities for partnership streamlining, and leverage industry relationships to pursue innovative partnerships. Success will be measured by key performance indicators (KPIs) focused on partner satisfaction, clear points of contact, revenue growth, and internal team support.

Requirements

• 3–5 years in partnerships, ideally in POS, payments, or B2B tech
• Experience working across legal, product, and commercial teams
• Background in global SaaS or fast-growth tech environments
• Proven ability to shape strategy and execute partnership plans with measurable outcomes
• Exposure to managing strategic or complex partner accounts
• Strong executive communication and stakeholder engagement skills
• Track record of working with geographically distributed, high-performing teams
• Excellent written and verbal communication, with strong presentation skills
• Comfortable working independently with high accountability and collaboration
• Adaptability in fast-paced, high-change environments
• High integrity, sound judgment, and a values-driven approach

Responsibilities

• Act as the main point of contact for integration partners across multiple products and regions
• Align with partners on joint priorities and ensure their roadmaps reflect Lightspeed’s strategic goals
• Manage relationships with app developers and partners building on our hospitality platforms
• Coordinate with legal, commercial, and product teams on negotiations and partnership agreements
• Schedule regular key partner touchpoints to communicate updates, gather feedback, and maintain alignment
• Evaluate inbound partner requests and assess strategic fit
• Identify opportunities to streamline or consolidate multi-regional or multi-product partnerships
• Leverage industry relationships to surface and pursue innovative partnership opportunities

Preferred Qualifications

Proficiency in additional European languages (French, German, or Dutch)

Benefits

• Ability to do your job in a truly flexible environment
• Genuine career opportunities in a company that’s creating new jobs every day
• Work in a team big enough for growth but lean enough to make a real impact
• Lightspeed share scheme (we are all owners)
• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the Modern Health App - whether it is meditation, coaching or counseling you need - each employee gets access to this platform
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Time off to volunteer and give back to your community