Senior Incident Responder

Summary

Join BlackCloak's Security Operations Team as a Senior Incident Responder! You will be a crucial part of a fast-growing company, providing objective analysis and solutions for high-profile clients. This client-facing role involves onboarding clients, responding to security incidents, and communicating vulnerability assessments. You'll need 2-5 years of infosec/cybersecurity analyst experience, a relevant degree or equivalent, and strong communication skills. BlackCloak offers a competitive salary, exceptional benefits, and a 100% remote work environment.

Requirements

• 2-5 years of experience in an infosec/cybersecurity analyst role
• College degree in an Information Technology (IT/CS/CE) related discipline or equivalent experience
• Penetration and vulnerability testing experience
• Windows and macOS forensic investigation and vulnerability management experience
• Technical knowledge of operating systems such as Windows, macOS, iOS, Android, Linux
• Operate independently and efficiently to manage multiple tasks and priorities simultaneously and successfully
• Strong communication skills and ability to interface with clients
• Ability to work during Pacific, Mountain, or Central Time Zone

Responsibilities

• Interface with clients to remotely onboard them onto the BlackCloak platform
• Respond to client inquiries, alerts, incidents, and questions
• Triage cybersecurity alerts, assess the risk and deliver mitigation responses
• Run network vulnerability assessment scans of client infrastructure
• Communicate vulnerability and threat assessments to clients
• Participate in the Incident Response Program
• Be part of an on-call rotation and escalation team
• Provide post-onboarding support to clients through periodic touch points as needed in a timely and professional manner
• Participate in knowledge transfer sessions, product training and other strategic initiatives as needed
• Mentor and support Client Success and Security Team Members
• Maintain working knowledge of BlackCloak’s solutions, platform features and best practices
• This role requires occasional time on nights and weekends to address client incidents, emergency onboardings, and issues

Preferred Qualifications

• Industry recognized information security certifications
• CISSP
• GIAC
• OSCP
• Security+

Benefits

• 100% Remote Company
• 100% employer-paid coverage for employees & 50% employer-paid coverage for dependents for medical (3 plan options), dental and vision plans
• Health Savings Account with BlackCloak contributions
• 100% Employer-paid life & short- and long-term disability insurance
• 401k with both traditional and roth options & an employer match for traditional contributions
• Company Equity
• Vacation and Sick Leave
• 10 Paid Company Holidays
• Wellness Days
• Paid Parental Leave
• Multiple off-sites and virtual events throughout the year
• In-home office stipend