Senior Incident Response Analyst

Summary

Join Coalition, a leading Active Insurance provider, and become a crucial member of our Incident Response team. You will conduct investigations, resolve consumer incidents, and provide strategic recommendations to enhance organizational security. This role demands expertise in digital forensics, incident remediation, and network analysis across various platforms. You will collaborate with internal teams and clients, delivering high-quality reports and fostering a positive team environment. Coalition offers a remote-first work environment with excellent benefits, including comprehensive health coverage, flexible PTO, and wellness programs.

Requirements

• 3-5 years of professional experience (2 years directly related to IR or functional area) or equivalent combination of education and experience
• Bachelor's degree in digital forensics, cybersecurity, computer science, information systems or similar field
• Working as part of a team in a remote matrixed consulting environment
• Incident Response: conducting or overseeing IR investigations for organizations, answering to opportunistic and targeted threats such as BECs, FTFs, ransomware and APTs
• Digital Forensic Analysis: a background in using different forensic assessment tools in incident response investigations to ascertain the extent and scope of compromise and possessing creativity and reason in approaching intricate forensic problems
• Incident Remediation: strong knowledge of opportunistic and targeted attacks and aptitude to generate customized strategic and tactical remediation plans for consumers
• Network Forensic Analysis: strong knowledge of networking protocols, network assessment tools, and aptitude to perform assessment of associated network logs
• SOC and EDR: experience with EDR solutions and leveraging detections and analytics to mitigate threats appropriately
• Possessing a knowledge of secure network architecture and a strong knowledge of networking fundamentals
• Cloud Incident Response: knowledge in AWS, Azure, GCP incident response strategies

Responsibilities

• Work under the direction of IR lead and outside counsel to conduct IR investigations
• Fulfill consumer requests and resolve incidents received via e-mail or internal ticketing systems in a timely and detail-oriented manner
• Guide all consumer interactions professionally with a strong emphasis on consumer satisfaction
• Assess and assess security incidents and escalate to appropriate internal teams for additional assistance
• Triage and scope incidents for prospective consumers to identify the DFIR objectives and magnitude of effort involved to satisfy objectives
• Provide strategic, relevant, and achievable recommendations to help advance the security posture of organizations during and after an incident
• Communicate effectively with consumers (executives and IT) on the topics of incident type, remediation, forensics and assessment
• Perform host and network-based forensics across Windows, Mac, and Linux platforms as well as cloud environments
• Deliver high-quality written and verbal reports, recommendations, and findings to key stakeholders including consumers and legal counsel
• Participate in, or work directly on additional projects, assignments, or initiatives as required
• Mentor and coach team members and work effectively as part of team unit
• Develop, evaluate and utilize novel methods to hunt for indicators of compromise and perform assessment across large sets of data
• Assist in the development of internal guidelines, playbooks and knowledge base
• Demonstrate industry thought guidance through blog posts and occasional public speaking events

Preferred Qualifications

• Excellent critical thinking skills with the experience to diagnose and troubleshoot technical issues
• Customer oriented with a strong interest in consumer satisfaction
• Experience to learn new technologies and concepts and comfortable using command-line interfaces
• Experience guiding teams of highly motivated analysts
• Communicate highly technical information to a non-technical audience
• Experience to handle and work with consumers through high priority scenarios
• Knowledge in project management
• Foster a positive work environment and attitude
• Flexibility with your work schedule in times of urgent response needs
• Contribute to thought guidance within the DFIR industry
• GCIH, GCIA, GCFA, GCFE, ACE, EnCE, CFCE, CISSP, or similar

Benefits

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
• Competitive compensation and opportunity for advancement