Senior Jira Software Engineer

Summary

Join Canonical, a leading open-source software provider, as a Jira Software Engineer! Manage the Atlassian stack, including administration, configuration, automation, and integration. Design and implement processes and automation within Jira, create analytical dashboards, and develop learning resources. Collaborate with global engineering, operations, and support teams. This role requires exceptional academic credentials, Jira administration experience, Python development skills, and strong communication abilities. The position is remote within EMEA time zones with twice-yearly in-person team events. Canonical offers competitive compensation, a performance-driven bonus, a personal learning budget, and various other benefits.

Requirements

• Exceptional academic track record from both high school and university
• Experience with Atlassian Jira and its ecosystem as an administrator
• Understanding of common Jira usage patterns for various technical and non-technical departments
• Experience as a software developer in Python
• Professional written and spoken English
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
• Ability to travel internationally twice a year, for company events up to two weeks long

Responsibilities

• Manage the entire Atlassian Cloud ecosystem at Canonical
• Design, document, and implement processes and automation in Jira
• Design, document, and implement integrations between Jira and the data warehouse
• Create analytical dashboards to enable stakeholders make data-driven decisions
• Create learning resources that scale
• Work with engineering, operations, and support teams at a global scale
• Take ownership of critical escalations and resolve them in a timely manner

Preferred Qualifications

• A perspective on process architecture
• Experience with complex cross-project automation

Benefits

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
• Performance-driven annual bonus or commission