Dynatrace is hiring a
Senior Jira System Engineer

Summary

Join Dynatrace as a Jira Cloud Expert to support the R&D organization's needs by guiding others on what is possible and driving solutions that improve collaboration and reporting. Collaborate with stakeholders, design solutions, maintain communication, take ownership of implementation changes, provide support, cooperate with Atlassian and vendors, and drive changes to maintain a reasonable level of maintenance.

Requirements

• Experience in Jira/Confluence administration or support of Jira & Confluence
• Technical studies related to Computer Science or similar experience
• 5+ years. of experience in software development and/or software support/administration
• Practical experience in Jira/Confluence use
• Atlassian Certifications would be an advantage
• Strong communication skills
• Teamwork experience
• Openness and efficiency in dealing with partners and working across various locations and countries
• Good English skills

Responsibilities

• Collaborate with requestors, stakeholders, and the rest of the organization what are the needs (What) that Jira/Confluence can satisfy
• Together with the rest of the team, design solutions on HOW Jira/Confluence can enable our R&D organization
• Maintain excellent communication within the team and all parties around
• You take E2E ownership of the implementation changes, ensure their go-live, and monitor the success of further optimization and development
• Together with the rest of the team, you provide all support needed to the organization on daily basis
• Cooperate with Atlassian and vendors and partners on support requests and license adjustments
• Provide the right security measures needed for Jira/Confluence to protect Dynatrace from data leakage
• You proactively drive changes to how we use Jira/Confluence to maintain the reasonable level of maintenance needed for our organization

Benefits

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research
• Working models that offer you the flexibility of remote work along with the benefits of in-person collaboration
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries
• An environment that fosters innovation, enables creative collaboration, and allows you to grow
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team
• A relocation team that is eager to help you start your journey to a new country. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program
• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages