Senior Learning Specialist

Summary

Join Oscar's Decentralized Learning team as a Senior Learning Specialist! Design and deliver engaging training content for an agile workforce, ensuring high-quality standards aligned with business goals. Collaborate with subject matter experts, audit existing materials, and identify opportunities for improvement. Facilitate instructor-led courses for diverse audiences, both in-person and remotely. This role offers a blended work culture with flexibility, and is remote unless you live near one of our offices (NYC, Tempe, or LA), in which case you'll be expected in the office at least twice a week. Competitive salary and benefits are included.

Requirements

• 2+ years experience developing training in a production environment, including eLearning design
• 2+ years experience facilitating or presenting in company meetings
• 2+ years experience working with teams in multiple locations within multiple disciplines
• 2+ years working in a collaborative environment with a diverse set of people

Responsibilities

• Create, design, and build both instructor-led and eLearning content via authoring tools, applying adult learning theory to maximize learner success
• Collaborate with subject matter experts to source key content needed to design trainings
• Audit and update training content, leveraging subject matter experts and learning feedback to ensure accuracy and effectiveness
• Identify opportunities to reduce waste in training content through consolation and standardization
• Facilitate instructor-led courses across multiple audiences, ensuring engagement from both in-person and remote learners
• Compliance with all applicable laws and regulations
• Other duties as assigned

Preferred Qualifications

• Instructional Design Certification
• PMP and/or Six Sigma Certified
• Bachelor’s degree
• Experience working in a call center support function
• Experience in health insurance
• Experience working in a regulated industry
• Experience working with BPOs

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements
• Annual performance bonuses
• Oscar's unlimited vacation program