Senior Leave of Absence Specialist

Summary

Join Melita Group as a Sr. Leave of Absence Specialist and make a significant impact on the success of our clients and their employees. This role is central to fulfilling our promise of helping clients thrive. You will manage all aspects of leave administration for a portfolio of clients, ensuring compliance with federal and state laws. The ideal candidate is highly organized, detail-oriented, and possesses expertise in leave of absence administration. This remote position requires strong communication, problem-solving, and the ability to handle sensitive information with discretion. If you are passionate about helping others and thrive in a team environment, this opportunity is perfect for you.

Requirements

• Possess a Bachelor's degree in Human Resources, Business Administration, or a related field
• Have at least 3-5 years of experience in leave administration or a related HR function, preferably in a large organization
• Demonstrate in-depth knowledge of federal and state leave laws, including FMLA, ADA, and other relevant regulations
• Possess strong analytical and problem-solving skills, with the ability to interpret complex policies and regulations
• Exhibit excellent communication skills (verbal and written), effectively interacting with employees at all levels
• Maintain a high level of discretion and confidentiality when handling sensitive employee information
• Demonstrate exceptional organizational skills and attention to detail, managing multiple priorities and deadlines

Responsibilities

• Serve as the primary contact for assigned clients, their employees, managers, and benefits vendors regarding leave policies and procedures (Disability, FMLA, personal leave, military leave, company leave benefits, and state-specific requirements)
• Provide subject matter expertise and training to clients, Melita HR team members, and employees on leave policies and procedures
• Handle client leave of absence requests, make leave designations or recommendations, and oversee the process from initial notice to return-to-work
• Process leave and/or disability benefit requests, manage related communications, timelines, and paperwork, and resolve routine claims issues with vendor partners
• Facilitate employee departures, maintain communication with clients regarding leave, and relay information between employees, managers, and client HR contacts
• Collaborate with Benefits and/or Payroll teams to coordinate benefit and pay impacts during leave
• Address complex leave, disability/FMLA, and/or HRIS system issues
• Maintain accurate and complete records of leave and accommodation requests, adhering to legal requirements
• Maintain the Leave of Absence technology tool, track data, and report on LOA metrics and trends

Preferred Qualifications

• Be proficient in HRIS systems and leave management software
• Hold a certification in HR or leave management (e.g., PHR, SHRM-CP, Certified Leave Management Specialist)

Benefits

Remote work