Senior IT Specialist

Summary

Join Bitcoin Depot as a Senior IT Specialist and leverage your Azure cloud expertise to oversee and secure our infrastructure. Lead internal and external technical teams, manage cloud and transactional operations systems, and ensure robust security standards. You will administer and enhance cloud infrastructure within Microsoft Azure, manage identity and access management using Microsoft Entra ID, and oversee mobile and endpoint device management. Establish and track KPIs and SLAs, monitor system performance, and regularly review and enhance security posture. Actively participate in infrastructure enhancements and clearly articulate strategies to leadership. Bitcoin Depot is the largest Bitcoin ATM network globally, offering a dynamic and rewarding work environment.

Requirements

• 5+ years of relevant IT operations and infrastructure experience
• 2+ years of direct experience managing technical resources, including internal and offshore teams
• Extensive hands-on experience with Microsoft Azure, including Azure infrastructure management and cloud security best practices
• Demonstrated proficiency in Microsoft Entra ID (formerly Azure Active Directory), including user lifecycle management, conditional access, MFA, and identity protection strategies
• Proven expertise with endpoint management tools: Microsoft Intune for Windows/Mobile device management and Jamf for Mac device management
• Solid experience configuring, managing, and securing VPNs, firewalls, and networks
• Experience managing containerized environments and microservices architecture
• Strong experience implementing security scanning and remediation procedures

Responsibilities

• Administer, secure, and enhance cloud infrastructure primarily within Microsoft Azure
• Manage identity and access management using Microsoft Entra ID, ensuring robust security policies and compliance
• Oversee mobile and endpoint device management utilizing Microsoft Intune and Jamf for comprehensive asset and application control
• Configure, monitor, and maintain production-level VPNs and network infrastructure, ensuring maximum uptime and security
• Establish, track, and report KPI and SLA metrics for internal teams and external service providers to ensure optimal service delivery
• Monitor transactional and operational systems performance, quickly identifying and resolving bottlenecks
• Regularly review and enhance security posture through vulnerability assessments, remediation plans, and compliance audits
• Actively participate in providing input on infrastructure enhancements, scalability, and best practices
• Clearly articulate infrastructure strategies, associated costs, risks, and priorities to non-technical leadership
• Continuously improve infrastructure through feature additions, performance tuning, and innovative automation

Preferred Qualifications

• Azure Solutions Architect Certification or similar advanced Azure certification
• Experience with Infrastructure-as-a-Service (IaaS) and scripting infrastructure automation solutions (PowerShell, Terraform, Ansible)
• AWS cloud infrastructure and certification preferred

Benefits

• 401K Matching
• Health benefits
• Paid wellness membership
• Equity
• Paid time off & holidays
• Annual in-person team building events
• Virtual team building events
• Remote first environment