Eleanor Health is hiring a
Senior Manager

Summary

Join our team as a Senior Manager of Clinical Compliance, leading the organization's clinical care delivery into new and established markets. This role requires strong organizational skills, ability to work from home or clinic office location, and demonstrated ability with Excel, Word, and PowerPoint.

Requirements

• At least five years of experience in healthcare compliance and management
• Have experience with CARF accreditation
• Have expertise in navigating multi-state licensure landscapes, at least 10+ states
• Have experience with policy and procedure management tools and technology solutions
• You are passionate about empowering others to understand and build compliant workflows and systems
• Experience with Monday.com project management board
• Have experience serving on interdisciplinary teams and enjoy working in a collaborative environment
• Enjoy finding opportunities to improve, developing solutions, and communicating those opportunities to peers & leaders in an actionable and collaborative way
• Enjoy meeting new people and establishing mutually beneficial working relationships
• Technically savvy and ability to use G-Suite effectively
• Capability to work remotely from either a home office or a clinic office

Responsibilities

• Serve as a subject matter expert on licensing and accreditation needed to deliver and expand Eleanor Health’s clinical care delivery into new and established markets
• Build and maintain relationship with external entities, partners, auditors, surveyors, and payers
• Serve as a collaborative partner with internal department leaders
• Directly supervise and support the Clinical Compliance team of Analysts and Coordinators
• Manage acquisition and maintenance of all clinic or state licenses, accreditations and certifications of the national organization, state entities, and individual clinics
• Manage audits and surveys associated with facility licensure and accreditation
• Oversee training and application of licensing expectations and accreditation standards
• Manage external portals and internal sources of truth
• Using your healthcare compliance expertise, lead the organization in it’s awareness and understanding of federal guidelines, state regulations, and certification standards
• Work alongside functional and market leaders to equip teams with actionable and accurate clinical compliance expectations
• Oversee the accuracy and effectiveness of organizational policies and procedures
• Partner with Sr. Director of CQCM to inform Clinical Compliance strategy and KPIs and strategy
• Proactively assess and report resource barriers and/or support needed to meet internal and external timelines
• Provide data-driven feedback on Eleanor’s performance
• Analysis of staffing, vendors, options, implementation plans, and expectations
• Oversee response all reported incidents and grievances
• Oversee and lead the Medical Records function of Eleanor Health

Benefits

• Vacation Time - 96 annual hours of vacation (accrued monthly, prorated for new hires)
• 9 observed company holidays + 3 floating holidays
• Wellness Time - 96 annual hours, granted on day 1 (prorated for new employees)
• Eleanor-paid medical and dental insurance plans, with affordable vision coverage
• 401(k) plan with 3% match
• Short-term disability
• Long Term Disability (employee paid)
• Life Insurance (Eleanor and employee-paid options available)
• Family Medical Leave
• Wellness Perks & Benefits - Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates
• Mindfulness App Reimbursement
• EAP with eight face-to-face sessions
• Virtual health and wellness visits covered by our medical plan