Olaplex is hiring a
Senior Manager

Summary

Join OLAPLEX as a Senior Manager of Distribution to lead the operational and financial oversight of our seven global distribution centers, operated by five 3PLs. This is a temporary 3-month assignment.

Requirements

• Bachelor’s degree, preferably in Business/Logistics/Distribution
• 5 - 7 years progressive supply chain experience within 3PL warehouse / distribution environments
• Experience managing and directing internal and external partners with operational priorities and issue resolution
• Experience leading cross-functional teams to ensure strategic and tactical project implementations and go-lives
• Demonstrates proactive problem-solving skills
• Strong and effective written and interpersonal communication skills
• Detail-oriented with strong follow-through skills - able to organize and prioritize multiple priorities
• Has a sense of urgency in managing time, while accomplishing tasks
• Exceptional computer skills, including Excel and other Microsoft Office products

Responsibilities

• Lead the management of daily operations with current and future 3PL warehouse providers to ensure service levels are met or exceeded
• Lead weekly operational calls with 3PLs and cross-functional teams to track, review, and mitigate performance to achieve key performance goals
• Drive the design, development, and evaluation of 3PL warehouse performance metrics, recommending and implementing improvements or corrective action
• Design, develop, and deploy process changes to improve and strengthen warehouse excellence
• Lead cross-functional teams to drive the successful flow of inventory by monitoring 3PL warehouse order accuracy, fill rates, inventory accuracy, and order status
• Own cross-functional communication with Customer Support, Transportation, Procurement, and E-Commerce teams to plan and prioritize activities at the 3PL warehouses
• Drive successful resolution of all service issues related to customer orders and 3PL warehouse operations
• Partner with Director of Distribution to create, evaluate, and manage annual budget
• Own the review, approval, and tracking of 3PL warehouse invoices. Perform periodic invoice audits to ensure accuracy of charges against standards and budget
• Own the coordination of physical inventory counts and implementation of cycle counts. Review and reconcile cycle count adjustments
• Coordinate the review and launch of new customers to ensure distribution-related requirements are identified and confirmed with 3PL warehouses
• Drive the evaluation, approval, coordination, and completion of 3PL warehouse special projects
• Complete periodic 3PL warehouse visits to inspect operations, strengthen partnerships, and drive continuous operational improvements
• Potential for individual to lead, direct, evaluate, and develop distribution team members

Benefits

• Competitive compensation
• Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
• Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options, Dependent Care Flexible Spending Account with Company Reimbursement
• Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
• Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
• Culture: Our team has an ‘attitude of gratitude’ and a shared passion for our brand. Join our culture committee and/or DE&I champion team to play a role in building and sustaining our ‘secret sauce
• Products: Twenty (20) free products per year, plus a friends and family discount