Senior Manager, Cloud Services - Hybrid

Summary

Join ModMed, a fast-growing private company, as a Senior Manager, Cloud Engineering to lead a team of Site Reliability Engineers in ensuring the reliability, performance, and scalability of AWS cloud infrastructure and services.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience
• A minimum of 10-12 years of experience in Site Reliability Engineering, Cloud Engineering, or a similar role, with at least 5 years in a leadership position
• Demonstrated expertise in managing cloud environments (preferably in AWS), with hands-on experience in observability platforms such as DataDog
• Proficiency in automation and scripting languages (e.g., Python, Bash) and infrastructure as code (IaC) tools (e.g., Terraform, Ansible)
• Extensive experience with CI/CD tools, notably Jenkins, and familiarity with containerization and orchestration technologies like Kubernetes
• Strong understanding of networking, cloud security best practices, performance optimization, and cost management strategies
• Proven leadership skills with the ability to guide teams through complex operational challenges and foster a culture of continuous improvement
• Excellent verbal and written communication skills, with the ability to communicate complex technical concepts to a non-technical audience
• Demonstrated commitment to implementing industry-standard site reliability principles and a proactive approach to cost management in daily operations

Responsibilities

• Mentor and support junior and mid-level team members, fostering a culture of learning, collaboration, and cost-consciousness
• Promote professional growth and development within the team, providing guidance and opportunities for skill enhancement
• Work closely with cross-functional teams to understand requirements and deliver AWS-based solutions that meet business objectives efficiently and cost-effectively
• Facilitate communication and collaboration between SREs and other teams to ensure seamless integration of cloud services
• Lead the Cloud Engineering team, setting strategic direction and priorities to ensure reliability, scalability, and performance of cloud services
• Develop and execute a roadmap for cloud infrastructure that aligns with business goals and incorporates industry-standard SRE practices
• Foster a culture of innovation, continuous improvement, and cost-consciousness within the team
• Oversee the architecture and management of secure, scalable cloud infrastructure and services, focusing on automation, reliability, and proactive cost management
• Ensure the implementation and refinement of observability and monitoring solutions using DataDog, promoting proactive issue identification and efficient resource utilization
• Guide the development, maintenance, and optimization of CI/CD pipelines with Jenkins, integrating AWS services to enhance development workflows and infrastructure automation
• Lead efforts in containerization and orchestration of applications using Kubernetes, enhancing scalability, deployment efficiency, and cost-effectiveness
• Monitor application and infrastructure performance in AWS, applying tuning and optimizations to ensure optimal resource utilization and user experience while managing costs
• Design and manage disaster recovery and backup strategies on AWS, prioritizing data integrity, system availability, and cost efficiency
• Ensure strict adherence to AWS security standards and compliance with data protection regulations, with a keen eye on cost implications

Benefits

• Comprehensive medical, dental, and vision benefits
• 401(k) with 50% matching contribution each payday of up to 6% of compensation
• Paid Time Off program
• Paid Parental Leave program
• Company paid Life and Disability benefits
• Flexible Spending Account
• Employee Assistance Programs
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities
• Weekly catered breakfast and lunch
• Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters