Senior Manager, Compliance Ops & Automation

Summary

Join Lemonade as a seasoned AI, strategy, and operations professional with property & casualty insurance experience. You will build automated solutions for compliance processes, collaborating with leaders to identify scaling and automation opportunities. You'll develop forward-looking metrics and work closely with various teams, including Insurance operations, agency, claims, and product. This role involves leveraging AI to improve efficiency in market conduct exams, formal complaints, and licensing. You will also create automated testing scripts and collaborate with legal, compliance, risk, and audit teams. The position requires significant experience in risk, compliance, or audit within the US personal lines insurance space and expertise in leveraging AI and RPA for automated solutions.

Requirements

• 7+ years of risk, compliance, or Audit experience in the US personal lines insurance space
• 5+ years leveraging AI and/or RPA to build testing and automated solutions
• Bachelor's degree
• Technical familiarity with the insurance policy lifecycle and the unique challenges of state regulatory environments
• Strong understanding of monitoring and testing practices
• Masterful at all things G-Suite and Slack
• Ability to work remotely

Responsibilities

• Become a Lemonade owner and expert for all things related to the world of regulatory compliance and risk
• Leverage AI to the fullest potential, working closely with the teams responsible for market conduct exams, formal complaints, and licensing to help automate and create efficiencies within manual processes
• Create automated testing scripts to help broaden the impact and effectiveness of the Compliance Testing & Monitoring team
• Collaborate with our legal, compliance, risk and audit teams to identify opportunities for streamlined reporting, metrics, and assessments on the overall control environment
• Work directly with regulators to resolve any issues that arise during market conduct exams, with a focus on creating automated solutions and responses that will provide a holistic resolution to the issue
• Work with other compliance team members to develop best practices, identify efficiency gains, and create scale as the company targets significant growth

Preferred Qualifications

Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture

Benefits

• Equity
• Benefits