Senior Manager, Website Optimization

Summary

Join Vanta as a Senior Manager of Website Optimization and spearhead performance and UX initiatives for Vanta.com. This role demands a strategic thinker passionate about data-driven decisions and proven website testing and UX enhancement experience. You will develop and own an experimentation framework, define and execute a website optimization strategy, monitor KPIs, and translate data insights into actionable recommendations. Collaboration with cross-functional stakeholders is crucial to achieve shared goals. The position requires significant experience in website optimization, managing testing programs, and UX improvements, along with proficiency in analytics and testing platforms. Vanta offers competitive compensation, comprehensive benefits, and a flexible work environment.

Requirements

• 7+ years of experience in website optimization, or a similar role
• Proven experience managing website testing programs and driving UX improvements
• Experience in incorporating mixed user engagement methods to drive overall improvements (e.g. live chat, exit-intent pop-ups, promo banners, etc.)
• Proficiency with website analytics tools (GA4, Adobe Analytics, etc.) and testing platforms (Webflow Optimize, Optimizely, VWO, etc.)
• Strong understanding of UX/UI principles and ability to collaborate closely with designers and developers
• Excellent verbal and written communication skills
• Strong analytical mindset with the ability to translate complex data into actionable insights and leverage statistical best practices to make decisions on experiment results
• Proactive, detail-oriented, and capable of managing multiple projects in a fast-paced environment with little to no oversight

Responsibilities

• Develop and own an experimentation framework that allows for speed and scale of optimization
• Define and execute a comprehensive website optimization strategy that aligns with our overall business objectives
• Monitor KPIs and translate data insights into actionable recommendations to boost conversion rates and user engagement. Share insights and reporting with LT on a regular basis
• Act as the primary owner of the testing and live chat tools on the site
• Evaluate new tools and explore ways to leverage AI to supplement optimization work
• Collaborate cross-functionally with stakeholders, including product, PMM, sales, analytics and marketing ops to accomplish shared goals for Vanta

Benefits

• Industry-competitive compensation
• 100% covered medical, dental, and vision benefits with dependents coverage
• 16 weeks fully-paid parental Leave for all new parents
• Health & wellness and remote workplace stipends
• Family planning benefits through Carrot Fertility
• 401(k) matching
• Flexible work hours and location
• Open PTO policy
• 11 paid holidays in the US
• Offices in SF, NYC, London, Dublin, and Sydney