Senior Manager, Conference Tools Engineering

Summary

Join Fannie Mae as a valued leader on our team to manage a team responsible for designing, developing, testing, or maintaining hardware, technology, or processes.

Requirements

• 6 years of industry experience in managing conference room technologies and services
• Proven expertise in managing call quality and monitoring tools
• In-depth knowledge of Microsoft Teams Rooms (MTRoW and MTRoA), Cisco Webex, and video streaming technologies
• Experience in managing Audinate, Shure, and other conference room technologies
• Expertise in cloud architecture, strategy, networking, security, and compliance
• Skilled in defining and documenting policies, procedures, standards, network diagrams/designs, and business rules
• Proficient in Agile project management, Scrum, and Jira
• Bachelor’s degree in a related field; relevant certifications are a plus

Responsibilities

• Manage a team responsible for designing, developing, testing, or maintaining hardware, technology, or processes
• Build and manage conference rooms and Teams voice calls
• Lead an engineering support team and ensure a high-quality end-user experience
• Provide a reliable and consistent technology experience by keeping all communication and video streaming technologies up-to-date and functioning optimally
• Design, plan, implement, and support the next generation of conference rooms

Benefits

• Flexible hybrid company with flexibility to work where you choose
• Comprehensive benefits package, including Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being