Senior Manager, Credit Risk

Summary

Join Toast's Fintech Risk team as a Senior Manager, spearheading credit risk strategies and leading a team of analysts. Develop and execute comprehensive credit risk strategies, optimize credit policies, and drive innovation in risk assessment. Lead, mentor, and develop a high-performing team, fostering a culture of continuous learning and excellence. Oversee portfolio health, conduct advanced analytics, and implement stress testing frameworks. Collaborate with cross-functional leaders to drive business growth while managing risk. Champion the adoption of advanced analytics and AI in credit risk management. The ideal candidate will have extensive experience in credit risk management, team leadership, and a strong quantitative background.

Requirements

• 10+ years of experience in credit risk management, with a significant focus on strategy and leadership
• 5+ years of experience managing teams in a fast-paced, high-growth environment
• Advanced degree in a quantitative field (e.g., Statistics, Economics, Finance) or MBA
• Deep understanding of credit risk principles, regulations, and best practices in lending
• Strong proficiency in data analysis tools (e.g., SQL, Python, R) and experience with risk modeling techniques
• Proven track record of implementing successful credit risk strategies and driving business results
• Exceptional analytical, problem-solving, and decision-making skills
• Outstanding communication and interpersonal skills, with the ability to influence at all levels of an organization
• Able to commit to core EST working hours

Responsibilities

• Develop and execute comprehensive credit risk strategies aligned with Toast's business objectives and risk appetite
• Lead initiatives to optimize credit policies, underwriting criteria, and portfolio management practices
• Drive innovation in risk assessment methodologies and tools
• Lead, mentor, and develop a high-performing team of credit risk professionals
• Foster a culture of continuous learning, innovation, and excellence
• Attract and retain top talent in the credit risk domain
• Oversee portfolio health, performance metrics, and risk indicators
• Conduct advanced analytics to identify trends, opportunities, and potential risks
• Develop and implement stress testing and scenario analysis frameworks
• Maintain and update credit risk policy documents and procedures, ensuring compliance with regulatory requirements and industry best practices
• Collaborate with senior leadership across Product, Finance, Operations, and Engineering to drive business growth while managing risk
• Present complex risk concepts and recommendations to leadership
• Influence product development and business strategies through risk insights
• Champion the adoption of advanced analytics, machine learning, and AI in credit risk management
• Drive the implementation of new risk management technologies and platforms
• Stay abreast of emerging trends and technologies in credit risk and fintech

Preferred Qualifications

Experience in fintech or innovative lending products is highly desirable

Benefits

• Competitive compensation and benefits programs
• Cash compensation (overtime, bonus/commissions, if eligible)
• Benefits
• Equity (if eligible)