Senior Manager, Employee Relations

Summary

Join Affirm's Employee Relations team as a Senior Manager, partnering with senior leadership and People Business Partners to cultivate a positive and productive work environment. You will provide expert guidance on employee relations matters, lead complex investigations, and develop proactive strategies to mitigate risks. This role demands deep expertise in employment law, risk management, and team leadership. You will lead and develop the Employee Relations team, ensuring fair and consistent practices. The position requires strong analytical and problem-solving skills to interpret data and identify trends, influencing and partnering effectively with all levels of the organization. Affirm offers a competitive compensation package and benefits.

Requirements

• Extensive experience in Employee Relations, with increasing levels of responsibility, ideally in a dynamic, high-growth, and global environment
• Demonstrated experience in leading and developing a team
• Deep understanding of federal, state, and local employment laws and regulations
• Proven track record of effectively managing complex employee relations issues, including investigations and conflict resolution
• Strong expertise in developing and implementing employee relations policies and procedures
• Exceptional business acumen with the ability to understand the impact of employee relations on business objectives
• Excellent communication, interpersonal, mediation, and conflict resolution skills
• Demonstrated ability to influence and partner effectively with all levels of the organization, including senior leadership
• Strong analytical and problem-solving skills with the ability to interpret data and identify trends
• Ability to maintain confidentiality and exercise sound judgment in sensitive situations

Responsibilities

• Serve as a trusted advisor to senior leaders and People Business Partners on a wide range of complex employee relations matters, including performance management concerns, disciplinary actions, conflict resolution, and policy interpretation
• Proactively identify and analyze employee relations trends and potential risks, developing and implementing strategies and interventions to mitigate these risks and foster a positive employee experience
• Lead and develop the Employee Relations team, providing guidance, coaching, and mentorship to ensure high performance and professional growth
• Lead and manage complex employee investigations, ensuring thoroughness, impartiality, and adherence to legal and company policy requirements. Provide recommendations and implement appropriate resolutions
• Partner with Employment Legal and People Business Partners to interpret and apply employment laws across our geographies, ensuring company policies and practices are compliant and up-to-date
• Develop, implement, and maintain employee relations policies and procedures that are fair, consistent, and aligned with the company's values and legal requirements in partnership with relevant stakeholders
• Provide expert guidance and coaching to managers and employees on effective communication, conflict resolution, and performance management practices to build a positive and productive work environment
• Collaborate with the broader People team, including People Business Partners, Employment Legal, and Ethics, to ensure a consistent and integrated approach to people-related matters
• Lead the development and implementation of proactive employee relations initiatives aimed at improving employee engagement, reducing workplace conflict, and fostering a positive organizational culture
• Analyze employee relations data, investigation outcomes, and feedback to identify key trends, systemic issues, and recurring themes. Surface these insights to relevant stakeholders, including People Business Partners and Learning & Development, to inform the development of future training and preventative measures
• Manage and resolve employee grievances and complaints in a timely and effective manner, ensuring fair and consistent outcomes
• Partner with the business during organizational changes, such as restructurings or reductions in force, to provide employee relations expertise and ensure compliance with legal requirements and company policy
• Maintain accurate and confidential employee relations records and documentation in accordance with legal and company requirements

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount