Senior Manager, Engineering

Summary

Join Fullstory as a Senior Engineering Manager of Build & Productivity and lead a team of engineers focused on optimizing our build platform and local development environment. You will directly impact the productivity and efficiency of the entire engineering organization, enabling them to deliver exceptional customer experiences. This role offers the opportunity to shape the future of our CI/CD pipeline and developer tooling, driving innovation and setting the standard for engineering productivity through data-informed decision-making. You will empower developers, manage a team, optimize the CI/CD system, define key metrics, create and execute plans, and cultivate a collaborative team culture. The position is remote and offers various benefits.

Requirements

• Proven experience delivering high-impact projects that significantly improved the productivity of multiple engineering teams through data analysis and experimentation
• A data-driven approach, combined with empathy and a deep understanding of developer needs
• Experience using data to inform decisions and measure the success of initiatives
• Experience defining and implementing Service Level Objectives (SLOs) for critical systems
• Experience tracking and analyzing SLO data to ensure performance and reliability
• Strong understanding of CI/CD principles, best practices, and modern tooling
• Knowledge of advanced build tools (e.g., Bazel, Gradle)
• Hands-on engineering experience with CircleCI and other CI/CD platforms (e.g., Jenkins, Buildkite, GitHub Actions)
• Excellent communication, collaboration, and leadership skills

Responsibilities

• Empower developers to achieve peak productivity through fast build platforms, intelligent/AI tooling, and streamlined workflows
• Use data to understand developer pain points and measure the effectiveness of implemented solutions
• Lead and manage a team of engineers dedicated to enhancing the developer experience, specifically the build platform and local development environment
• Own and optimize our current CI/CD system, based on CircleCI and in-house developed components
• Use data to identify bottlenecks and prioritize optimization efforts
• Define and track key metrics to measure the impact of our build and productivity platforms on engineering efficiency and satisfaction
• Analyze this data to identify areas for improvement and drive data-informed decisions about future development
• Create and execute short-term, mid-term, and long-term plans to achieve the team's goals and drive continuous improvement in build and deployment processes
• Cultivate a collaborative and high-performing team culture, fostering mentorship and professional development for team members

Benefits

• Remote-first work environment
• Flexible paid time off
• Annual company-wide closure
• Sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians
• Professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy
• Monthly productivity stipend
• Reimbursement for initial home office set up for remote colleagues
• Employee Resource Group events
• Listening & Alignment weeks
• Team off-sites
• Paid parental leave
• Global fertility and family building benefit
• Bereavement leave
• Miscarriage/Pregnancy loss leave