Senior Manager, Engineering

Summary

Join Nextiva as a Senior Manager, Salesforce Engineering and play a pivotal role in enhancing our Campaign to Quote and Case to Resolution processes within the Salesforce ecosystem. Lead the end-to-end Salesforce development lifecycle, from requirements gathering to deployment and support. Design and implement robust Salesforce solutions using Apex, Lightning Components, and other technologies. Collaborate with stakeholders, mentor developers, and manage deployments using tools like Git and Gearset. Integrate Salesforce with external systems and maintain existing applications. Stay current with Salesforce features and releases. This role requires a deep understanding of Salesforce products and proven experience in Order to Cash projects. Nextiva offers a comprehensive total rewards package, including competitive compensation, medical insurance, group insurance, paid time off, and professional development opportunities.

Requirements

• Deep knowledge of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, etc.)
• Proficient in Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL
• Integration experience (REST/SOAP APIs, middleware like MuleSoft)
• Understanding of data modeling, sharing rules, and security
• Knowledge of IT change management practices
• Bachelor's or master’s degree in B.Tech., BCA, MBA, M.Tech., or MCA
• At least 6 years of implementation experience within Salesforce ecosystem
• Salesforce certifications
• Nextiva DNA (Core Competencies)
• Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success
• Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking , and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies
• Right Attitude : They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams

Responsibilities

• Lead the end-to-end Salesforce development lifecycle including requirements gathering, design, development, testing, deployment, and support
• Design and implement scalable, robust, and secure Salesforce solutions using Apex, Lightning Components, Visualforce, SOQL/SOSL, and integrations
• Collaborate with business stakeholders to understand requirements and translate them into technical solutions
• Lead, mentor and guide developers; perform code reviews and ensure best practices
• Manage deployments and version control using tools such as Git, Gearset
• Integrate Salesforce with external systems via APIs, middleware, or custom integrations
• Maintain and improve existing Salesforce applications and features
• Keep up with new Salesforce features, capabilities, and releases
• Work closely with Salesforce Admins, QA teams, and Product Managers to deliver business value

Preferred Qualifications

• Proven track record of handling Order to Cash projects involving multiple systems in a high transaction environment (e.g., CPQ, Oracle ERP)
• Ability to adapt and thrive in a fast-paced, rapidly growing organization with a focus on goals
• Strong organizational and interpersonal communication skills

Benefits

• Medical 🩺 - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity
• Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore
• Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays
• Financial Security 💰 - Provident Fund & Gratuity
• Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱 - Access to ongoing learning and development opportunities and career advancement