Senior Manager of Pharmacy Operations

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Henry Meds

πŸ’΅ $110k-$120k
πŸ“Remote - Worldwide

Job highlights

Summary

Join Henry Meds as their Senior Manager of Pharmacy Operations and oversee all aspects of pharmacy operations, including team leadership, process improvements, and vendor management. This crucial role ensures a seamless patient experience while driving key business outcomes. The ideal candidate possesses a proven track record of operational excellence and strategic leadership in the pharmacy industry, particularly from a business operations and pharmacy technician perspective. You will manage relationships with pharmacy partners, develop operational strategies, and collaborate with cross-functional teams. This fully remote position offers a competitive salary, excellent benefits, and the opportunity to make a significant impact in a fast-growing startup.

Requirements

  • 7+ years of experience in pharmacy operations, vendor management, and/or compounding pharmacies
  • Direct experience working in the business operations side of a pharmacy, including finance, process optimization, and growth strategies
  • Hands-on experience in a compounding pharmacy, ensuring adherence to regulatory standards and operational best practices
  • Experience as a Pharmacy Technician (Pharm Tech) in a compounding pharmacy environment
  • Demonstrated success in reducing time to therapy and improving patient engagement and retention
  • Strong experience in vendor management, supply chain integration, and operational excellence
  • Proven ability to manage cross-functional initiatives and improve key performance metrics

Responsibilities

  • Ensure medication availability by managing relationships with multiple pharmacy partners and addressing supply chain challenges
  • Develop and implement operational strategies to reduce time to treatment, improve patient outcomes, and optimize pharmacy workflows
  • Oversee the business operations side of the pharmacy, ensuring financial success and growth in alignment with company goals
  • Manage operations within a compounding pharmacy environment, ensuring compliance with safety, regulatory, and quality standards
  • Collaborate with cross-functional teams (e.g., product, clinical operations, medical, and procurement) to design and execute process improvements that enhance patient experience and drive business growth
  • Monitor and enhance medication approval processes, improving patient retention and engagement
  • Oversee the financial performance of pharmacy operations, contributing to incremental annual revenue through operational efficiencies
  • Drive continuous improvement in patient experience by reducing escalations and improving service metrics
  • Lead key initiatives to mitigate medication shortages, optimize therapy management, and enhance operational scalability

Preferred Qualifications

  • Experience in scaling pharmacy operations teams in a fast-paced environment
  • Familiarity with leveraging product enhancements and process improvements for operational growth
  • Knowledge of compounding pharmacy regulations, quality control, and safety procedures
  • Ability to manage multiple vendors and pharmacy partners to ensure service continuity and mitigate shortages
  • Proficient in data analytics platforms such as SQL, Metabase, Mode, Snowflake, Looker, Excel, and Google Sheets
  • Excellent leadership, communication, and problem-solving skills

Benefits

  • Platinum PPO Healthcare + Vision & Dental (Henry covers 99% for employees and 50% for their qualified dependents)
  • 401(k) with matching contributions beginning your first day
  • Unlimited PTO
  • Fully remote position with occasional travel
  • Impactful, rewarding work as part of a fast-growing brand helping thousands of people every day

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