Senior Account Manager

Summary

Join PDMI as a 340B Senior Account Manager and oversee the implementation and maintenance of client 340B programs. You will act as the liaison between clients, pharmacies, and internal teams, solving complex challenges and mentoring others. This fully remote role offers a collaborative environment and the opportunity to make a difference in healthcare. PDMI provides pharmacy data processing and other solutions, and was voted a Best Employer in Ohio for the 4th consecutive year. The position requires strong leadership, 340B expertise, and proficiency in various tools. Benefits include flexible schedules, paid parental leave, and comprehensive benefits.

Requirements

• Bachelor’s degree or equivalent experience (Pharmacy Technician experience/certification is a plus)
• Completion of 340B University and an in-depth understanding of 340B regulations
• Proficiency in tools like Microsoft Office, SQL, and FlexGen
• Strong leadership skills with a passion for mentoring and fostering a collaborative team culture

Responsibilities

• Lead and Innovate: Direct and mentor Account Managers and Account Coordinators, ensuring a seamless collaboration that meets compliance and client satisfaction standards
• Client Success: Serve as the escalation point for complex client needs, providing solutions and insights that drive program performance
• Program Implementation: Oversee the setup of new accounts, from data management to operational readiness, ensuring a flawless "go live."
• Program Optimization: Monitor existing accounts, guiding the team in addressing discrepancies, managing data accuracy, and adapting to client needs
• Develop Talent: Mentor team members and conduct training sessions to elevate knowledge of 340B regulations and best practices

Preferred Qualifications

Experience interpreting 340B Service Agreements and contributing to product development is highly valued

Benefits

• 100% remote work from approved locations
• Flexible schedules to support work-life balance
• Paid parental leave and comprehensive benefits
• A culture rooted in creativity, accountability, respect, and engagement