Senior Manager, Salesforce

Summary

Join Lyra Health as a Senior Manager of Salesforce and lead a team of developers, analysts, and contractors. You will oversee the design, development, and implementation of Salesforce solutions, ensuring projects are delivered on time and within budget. This role requires strong technical skills in Salesforce development and proven experience managing technical teams. The position offers a competitive salary, comprehensive benefits, and the possibility of remote work within the United States. Lyra is a rapidly growing company transforming mental health care through technology, offering a dynamic and rewarding work environment. The ideal candidate will be passionate about new technologies and possess exceptional communication and interpersonal skills.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Minimum of 3+ years experience in management, 8+ in Salesforce development and administration
• Exceptional communication and interpersonal skills
• Proven experience in managing, leading and developing a technical team
• Strong knowledge of Salesforce architecture, including Sales and Service Clouds; proficiency developing with Lightning components, Apex, Visualforce, and Salesforce APIs
• Excellent problem-solving skills and the ability to work under pressure

Responsibilities

• Lead and manage a team of Salesforce Developers, Admins and Business Analysts, providing guidance, support, and curation of opportunities in an agile environment
• Partner and consult with business stakeholders to identify priorities, make tradeoffs, and define business requirements against the roadmap
• Oversee the design, development, and implementation of custom Salesforce applications and solutions
• Ensure the successful delivery of Salesforce projects on time and within budget
• Maintain and enhance existing Salesforce applications, ensuring optimal performance and reliability
• Ensure work and code quality, DevOps & CI/CD adherence, agile development best practices, and process excellence
• High level troubleshooting and resolution of technical issues related to Salesforce
• Provide training, support and enablement to end-users and other team members as needed
• Own incident management and post-incident analysis
• Be passionate about new tech solutions and AI, as well as the latest Salesforce trends and features including Einstein and Agentforce
• Skilled at interface and collaboration with Engineering, product, and cross-functional teams
• Demonstrate and evangelize a security-focused mindset

Preferred Qualifications

• International implementation/migration experience and exposure to GDPR compliance
• Salesforce Certified Platform Developer 1 certification
• Additional Salesforce certifications

Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
• Lyra for Lyrians; coaching and therapy services
• Equity in the company through discretionary restricted stock units
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Paid parental leave
• 401K retirement benefits
• Monthly tech allowance
• We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!