Senior Manager, Scheduling

Summary

Join Skillsoft as a Regional Commercial Director and oversee schedule operations, supporting sales in revenue generation, reducing local costs, and maximizing margins. Lead the Schedule Team in scheduling courses and resources according to company policies. Ensure sound commercial principles are applied to all events and schedules, aligning with operational plans. Maintain the schedule for maximum event profitability, follow operational procedures, and maintain sales responsiveness. Work with product managers and sales RVPs to align schedules with local demands and revenue targets. The role requires excellent communication, presentation, and organizational skills, along with the ability to work under pressure and meet deadlines.

Requirements

• Schedule processing, organisational skills, data analysis, training administration and the use of Office packages
• You will have excellent communication and presentation skills
• The ability to take responsibility and be decisive
• The ability to work within a team
• Effective planning and organisational skills
• The ability to work under pressure and to deadlines
• A commitment to keep up-to-date with IT trends and developments
• The ability to work within budgets

Responsibilities

• Work with the Schedule Managers and ensure that Global Knowledge’s schedule aligns with the company plans
• Lead the Schedule Teams
• To ensure sound commercial principles are applied to all events and schedules in line with operational plans
• To ensure that trainer utilisation is in line with or exceeds company targets
• To ensure that external trainer day rates are in line with or are below company targets
• To maintain the schedule and ensure maximum profitability of events
• To follow operational process and procedure, allowing GK to efficiently manage low fill events, maximise opportunities and maintain efficiencies
• To maintain sales responsiveness in line with SLA’s and respond/assist with all sales enquiries
• To implement the training schedules in line with AOP
• To work with Regions Product managers and align schedules to meet local demands
• To work with Regional Sales RVP’s and ensure our schedules can meet expected revenue targets
• To display the GK Can-do attitude

Preferred Qualifications

Ideally the job holder will have significant experience in a similar role