Senior Manager, Talent Research And Intelligence

Summary

Join Twilio as the next Senior Manager, Talent Research and Intelligence! You will lead a global team, providing crucial insights on labor market trends and competitive intelligence to shape Twilio’s global talent strategy. This pivotal role involves mentoring a team of talent researchers, collaborating with global talent leaders, and developing strategic frameworks. You will use various research tools to deliver insights anticipating business needs and proactively build talent pipelines. The position is remote, based in Ireland or the UK, with approximately 5-10% anticipated travel. Twilio offers competitive pay and benefits.

Requirements

• Bachelor’s degree, or equivalent experience, with 10+ years of experience in talent acquisition, analytics or talent management
• Strong analytical, problem solving and project management skills
• Expertise in talent market analysis and intelligence gathering and methodologies
• Strategic thinker with a track record of of developing and implementing innovative recruitment strategies that impact a companies overall talent strategy and workforce planning
• Experience scaling and growing teams and programs around the globe and into new markets
• 3+ years of direct people management experience

Responsibilities

• Lead, develop and mentor a team of talent researchers, as well as foster a collaborative and high-performance culture within the team
• Provide competitive talent insights to senior TA, HR and business leaders critical to our talent strategies and workforce planning
• Collaborate with Global Talent Leaders and HR leaders to integrate market intelligence into strategic talent decisions
• Proactively partner to deliver insights in anticipation of business needs and priorities that will help Twilio respond to changing market trends
• Use a variety of research tools and approaches to drive and deliver research across multiple markets and functions
• Develop a strategic framework for the Talent Intelligence team to effectively narrate our story, identify market challenges and trends, and adapt Twilio’s approach accordingly
• Establish proactive pipeline system and strategy that enables our recruiting team to have an open channel for passive or warm leads, for our critical, highly repeatable roles globally

Preferred Qualifications

• Experience using complex data insights to tell the story in relatable terms and deliver a strong point of view
• Knowledge of predictive modeling techniques and machine learning algorithms
• Experience partnering to build and execute on talent strategies and workforce plans
• Experience operating in companies that have gone through significant change cycles

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program