Senior Medical Information Specialist

Summary

Join Guardant Health as a Senior Medical Information Specialist and provide expert medical and scientific information to internal and external stakeholders. You will respond to product inquiries, manage resources, support regulatory initiatives, and create educational materials. This role requires a strong clinical/medical science background and understanding of pharmaceutical products and regulations. The position involves collaboration with various teams and requires strong communication and problem-solving skills. A hybrid work model is offered, with a specified in-office schedule. The salary range is $107,100 to $144,500.

Requirements

• Typically requires a university degree and typically 5 years of related experience; 3 years and a Master’s degree; or a PhD required
• Experience in medical information, clinical research, or a related field within the pharmaceutical, biotechnology, or healthcare industry
• Strong knowledge of pharmacology, therapeutic areas, and clinical data interpretation
• Familiarity with medical information management systems and databases
• Strong verbal and written communication skills with the ability to convey complex scientific concepts clearly
• Critical thinking and problem-solving abilities to address complex inquiries
• Attention to detail and ability to work independently with minimal supervision
• Ability to manage multiple priorities and respond to inquiries in a timely manner
• Knowledge of industry regulations, including FDA, EMA, and ICH guidelines
• Proficient in Microsoft Office Suite and other data management tools (e.g., medical information systems)
• High level of professionalism, integrity, and confidentiality
• Strong interpersonal skills with the ability to collaborate effectively across departments
• Customer-focused with a passion for helping stakeholders and ensuring accurate, evidence-based information

Responsibilities

• Provide high-quality, scientifically accurate, and evidence-based responses to medical inquiries from healthcare professionals, patients, and other stakeholders
• Manage and respond to incoming inquiries regarding drug products, clinical data, and therapeutic areas
• Address both routine and complex medical information requests via phone, email, or other channels, ensuring timely resolution and documentation
• Interpret and communicate clinical study results, product labeling, and treatment guidelines to stakeholders
• Ensure that all inquiries and responses are documented and tracked in the company’s medical information systems
• Maintain and update standard response documents (SRDs), FAQs, and other resources to ensure accuracy and consistency
• Contribute to the creation and review of medical information materials such as educational brochures, presentations, and FAQs
• Collaborate with Medical Affairs, Regulatory Affairs, Clinical Development, Pharmacovigilance, and Marketing teams to provide accurate medical content and support for product-related queries
• Work closely with clinical development teams to review and interpret clinical trial data and ensure alignment with medical strategy
• Provide scientific and medical support for key therapeutic area initiatives and product launches
• Continuously update personal knowledge of industry trends, new clinical data, regulatory requirements, and therapeutic area developments
• Monitor and analyze competitor products, therapies, and research to support medical information needs
• Develop and maintain a comprehensive understanding of company products, disease states, and treatment options
• Ensure all medical information responses are compliant with regulatory standards and company policies
• Stay informed of evolving regulatory guidelines related to medical communications and product information
• Collaborate with regulatory affairs and legal departments to ensure all communications are aligned with labeling, claims, and promotional materials
• Provide training and support to other departments (e.g., sales, marketing) on medical information and product-related topics
• Contribute to internal and external educational programs related to product knowledge, medical communications, and scientific integrity

Preferred Qualifications

Previous experience interacting with healthcare professionals and regulatory bodies preferred

Benefits

• Hybrid Work Model : At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays
• The US base salary range for this full-time position is $107,100 to $144,500