Senior MVP & Customer Engagement Programs Manager

Wiz Logo

Wiz

πŸ’΅ $140k-$193k
πŸ“Remote - United States

Summary

Join Wiz, a rapidly growing cloud security company, as a Senior MVP & Customer Engagement Programs Manager. You will lead strategic customer advocacy initiatives, including the Wiz MVP Program, Customer Advisory Boards, and CxO Spotlights. This role involves building relationships with key customers, amplifying their stories, and creating opportunities for them to share best practices. You will collaborate with various teams to leverage customer insights for Wiz's growth. The ideal candidate thrives in customer marketing, executive engagement, and program strategy. You will be responsible for scaling the MVP program, leading advisory boards, creating engaging content, and developing CxO spotlights. This position requires significant experience in customer marketing or advocacy and strong communication skills.

Requirements

  • 6+ years of experience in customer marketing, customer advocacy, or executive engagement β€” ideally in tech or cybersecurity
  • A strong understanding of cloud buyers and how to engage senior technical and business leaders
  • Proven ability to build trust with customers and create value-driven, scalable programs
  • Experience producing executive-level content and facilitating peer connections
  • Excellent communication and project management skills
  • Comfort working cross-functionally across marketing, product, sales, and customer success
  • A proactive, thoughtful approach β€” always looking for ways to elevate the customer experience
  • Travel expectations are estimated 1x per quarter
  • Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship

Responsibilities

  • Own and scale the Wiz MVP Program: Recruit top customers and partners, nurture strong relationships, and create meaningful ways for them to engage β€” from sharing best practices to supporting Wiz product development and launches. Ensure MVPs are certified, up-to-date on our roadmap, and included in feedback loops that help shape the future of Wiz
  • Lead our Customer Advisory Boards: Run year-round engagement that surfaces product feedback, drives strategic alignment, and builds long-term relationships with top customer accounts
  • Create standout content and experiences: Collaborate with MVPs and CAB members on whitepapers, case studies, product announcements, and speaking engagements that showcase their expertise and impact. Coordinate peer connects, reference calls, and event participation, ensuring MVPs support the broader community without burning out
  • Develop CxO Spotlights: Highlight executive customer voices by testing new forms of customer content that supports our community of CISOs as they navigate the complexity of the cloud

Benefits

  • Medical, dental and vision insurance
  • Home Office Setup reimbursement
  • Flexible Spending Accounts
  • Monthly Connectivity reimbursement
  • Employee Assistance Program (EAP)
  • Short- and Long-term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan (with employer match)
  • Flexible paid time off + 11 paid holidays
  • Paid leave programs, including parental, pregnancy health, medical and bereavement leave

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