Senior Network and Systems Administrator

Summary

Join OTIP, a member-focused organization committed to a positive and inclusive work environment, and competitive compensation. As a Senior Network and Systems Administrator, you will define, design, implement, and maintain high-quality services for cloud, virtualization, server, and network infrastructure. You will establish performance standards, oversee operations, troubleshoot issues, and collaborate with vendors. This hybrid/remote role requires a university degree or college diploma in a related field, 5-7 years of relevant experience, and specific certifications are desired. OTIP offers a competitive salary, bonus structure, comprehensive benefits, and opportunities for advancement.

Requirements

• University degree or college diploma in computer science or related subject
• Five to seven years’ experience in the administration and support of enterprise infrastructure, with server and storage systems experience with a Microsoft focus, including VMWare
• Experience with cloud services (Azure or AWS based) and SaaS and IaaS offerings
• Experience with platforms including Windows, SQL Server and other server system products
• An expert level of experience with Windows Server infrastructure, including DNS, DHCP, IIS, Active Directory and Exchange and all related services and functions including TCP/IP, Windows clustering, DNS and DHCP. Experience with Azure AD in a hybrid environment considered an asset
• Recent extensive experience with server, storage, networking hardware troubleshooting and administration
• Experience with managing telephony services, including PBX, SIP, PRI, VOIP, ACD, UCaaS, CCaaS, unified messaging technologies. Experience with EngHouse UCB considered an asset
• Ability to work simultaneously on a large number of initiatives and tasks in a highly dynamic and evolving environment

Responsibilities

• Define, design, implement, test and maintain high quality services for cloud (Azure/M365), virtualization, server, SANs, VMware, mobility, firewalls, telephony, desktop, network switches and routers and other technology to provide a highly available, reliable and safe enterprise computing environment, using industry best practices
• Establish performance and quality standards; monitor the enterprise technology services (internal and external) for optimal quality, performance, service level agreements, as well as, efficiencies and maintain a high level of system availability. Develop strategies to assess, implement and test improvements including patch updates. Execute on strategies
• Oversee fluid and dependable operations and system back up for all technology services, including disaster recovery and related, and maintain up to date documentation
• Conduct investigation, troubleshooting and analyzing, and presenting recommendations related to all enterprise technology services, with technology experts (internal and external) and business partners, including cost analysis, requesting and assessing quotes, and procurement of services and equipment. Take technical ownership for initiatives
• Ensure documentation and knowledge bases are kept up to date through methods of continuous improvement as an effective tool for design, support and troubleshooting
• Work with vendors to determine best procedures for problem resolution and manage vendor relationships throughout lifecycle of technology or service
• Provide guidance to the organization in the implementation, support and design of the enterprise systems to meet OTIP’s business, security and service level requirements on an ongoing basis

Preferred Qualifications

MS Azure related, MCSE designation; ITIL foundations; VMWare or equivalent work experience

Benefits

• Competitive salary and bonus structure
• Industry-leading employer-paid group benefits that start on your first day
• Defined benefit pension plan
• 100% coverage of continuing education and licensing fees (including RIBO and AIC courses)
• Flexible work from home and hybrid options
• Opportunities for advancement