Senior Network Engineer

Summary

Join Datacom as a Senior Network Engineer and play a critical role in managing and optimizing our enterprise network infrastructure. You will oversee day-to-day operations, respond to alerts, and drive software upgrades. This leadership role includes mentoring junior engineers and improving documentation. You will also enhance operational reporting, manage ITSM tickets, and stay ahead in a fast-paced environment. Datacom offers a dynamic, agile work environment with perks such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses. We are committed to creating an inclusive and welcoming workplace.

Requirements

• Excellent knowledge of Networking and Firewalling covering Datacentres, Local Area Networks (LANs) and Wide Area Networks (WANs)
• Detailed knowledge of the configuration and maintenance of routers (Gateways), interior routing protocols, switches, Firewalls, Security appliances, Wireless infrastructure, Internet, WAN technologies and DNS
• Strong working knowledge of ( Cisco DC Fabric, EVPN)
• Voice (Webex, Telepresence, SBC)
• Protocols (MPLS, BGP, OSPF)
• Application Delivery Controller (NetScaler, F5)
• Network Security Appliance (ISE, ClearPass, FortiNAC)
• Working knowledge of Wireless, Mobility, Telephony and Cloud Networking
• Strong working knowledge of Network and Security management environments, including the associated reporting functions
• An understanding of emerging technologies in the communications sphere and their potential commercial application
• Operational / Management knowledge of network and security management systems
• Detailed experience in the configuration and maintenance of networking / security appliances / communications infrastructure / Datacentre infrastructure, including the ability to support a variety of technologies within these

Responsibilities

• Performing the duties and follow the processes as assigned for the operation of Datacom’s operational and managed Network environments
• Troubleshooting, Requests, Incidents and Events. Running and leading incident resolution
• Analysing network data and reporting tools with a view to providing recommendations on performance improvements to network infrastructures as appropriate
• Creating and maintaining technical documentation
• Contributing to reporting and providing recommendations for improvement
• Analysing risk and documenting as required
• Responding to requests with technical options and timings
• Confidently and accurately completing change documentation including description, change steps, backout steps, testing required and detailed timing
• Completing certifications requested from time to time
• Working on certifications needed for a Senior Network Engineer
• Leading and completing tasks accurately and in a timely fashion, completing any ITSM records and timekeeping records as appropriate
• Monitoring the performance of the organisation’s communications carriers/ /network providers in relation to established service level agreements (SLAs) and business needs

Benefits

• Remote working
• Flexi-hours
• Professional development courses