Deft, a Summit company is hiring a
Senior Network Engineer in United States, Remote

Summary

The job is for a Network Engineer at Deft a Summit company. The role involves network administration, design, and troubleshooting for both customer-facing and internal systems. The ideal candidate should have at least 5 years of operational experience in networking, excellent communication skills, and a demonstrated willingness to learn and share knowledge.

Requirements

• Experience in network troubleshooting/fault isolation
• Minimum of 5 years operational experience (Service Provider or Enterprise IT Campus/Datacenter)
• Experience with Palo Alto and / or edge networking
• Excellent written and verbal interpersonal communication skills
• Demonstrated willingness to learn, teach, and share knowledge
• Operational experience with configuration & troubleshooting of cloud and hypervisor networking

Responsibilities

• Assist with design and administrative requirements to ensure an efficient, reliable, and secure customer experience
• Interface with customers, vendors, and internal staff
• Function as an escalation point for Network Engineering staff and advanced customer support
• Provision customer interfaces and managed hardware with close coordination with the customer
• Maintain and promote Deft’s top-quality support and customer satisfaction
• Monitor task workflow, customer communications and trouble ticket generation / escalation / resolution
• Adherence to Change Control process and ensuring Compliance requirements are met
• Participation in weekly on-call rotation and escalation trees
• Review reports of backbone circuit, transit provider, and customer routing / switching issues
• Work with team members across multiple geographic locations and time zones to ensure thorough completion of tasks
• Proactively monitor and troubleshoot the Deft network for stability and performance
• Create, modify, and improve documentation supporting the Engineering teams
• Propose, develop, and complete projects requisite with skill level

Preferred Qualifications

• Extensive working knowledge of Juniper JUNOS
• Extensive operational experience with Juniper M/MX/T series routers and EX/QFX switches
• Extensive operational experience with routing protocols, including BGP and OSPF
• Extensive operational experience with networking protocols and standards including VRRP, LAG, LACP, VLANs, MPLS, VPLS, L3VPN, EVPN, VXLAN and port trunks
• Operational experience with Cisco IOS
• Operation experience with AWS advanced networking concepts such as Route Tables, Transit Gateway, and Direct Connect
• Experience with layer 1 troubleshooting, including dedicated circuits, fiber links, and wavelength devices (muxes, waveservers, etc)
• Extensive experience configuring and troubleshooting firewalls, network load balancers, IPSec tunnels, NAT, Layer 4/7 load balancing and network attack mitigation devices

Benefits

• Flexible Time Off
• RTA and CTA Transit Benefits
• 401k with 4% employer match
• Free employee collocation and cloud account
• Technology allowance program with monthly payroll reimbursement
• Life Insurance/Long Term Disability
• Health Insurance with HRA/HSA Options
• Vision Insurance
• Dental Insurance
• A fun and casual work environment