Senior Operations Analyst, Sales Engineering

Rubrik
Summary
Join Rubrik's Sales Engineering team as a Senior Operations Analyst and lead the transformation and optimization of global sales engineering processes. Partner with Sales Engineering leadership, Finance, and other operational teams to drive annual planning, define optimal sales coverage strategies, and design advanced sales territory assessment models. Develop scalable operational models, ensure alignment for mid-cycle changes, and collaborate with regional Sales Operations teams. Identify and implement process improvements, perform ad-hoc analysis on large datasets, and develop comprehensive dashboards and reports. Leverage advanced analytical techniques to improve sales productivity and business growth. This role requires expert-level proficiency in Excel and Salesforce, and experience with data visualization tools is a plus. The position is based in the US.
Requirements
- Data Mastery: A high degree of confidence in handling and analyzing large datasets. Advanced proficiency in Salesforce (SFDC) and Excel is required, including complex formulas, pivot tables, macros, and data modeling. Experience with Tableau or other data visualization tools is a significant plus
- Analytical Acumen: Demonstrated ability to dissect complex business problems, identify root causes, and develop practical, data-driven solutions
- Project Leadership: Strong project management experience with a proven track record of effectively managing time, prioritizing tasks, and meeting deadlines in a fast-paced environment. Experience leading complex projects and successfully influencing cross-functional stakeholders is essential
- Strategic Thinking: Demonstrated track record as an outstanding problem-solver and strategic thinker, with the ability to dive into granular details while simultaneously understanding and articulating the "big picture" implications
- Communication & Collaboration: Excellent communication skills, both written and verbal, with the ability to effectively convey complex information to diverse audiences, including senior leadership, technical teams, and business stakeholders
- Growth Mindset: A relentless drive and innate curiosity to help scale a growing company from the ground up, embracing challenges and seeking continuous improvement
Responsibilities
- Lead and execute recurring annual planning activities, including quota assignments, headcount allocation, territory & capacity planning, and coverage model design
- Partner closely with Sales Engineering Leadership and Finance to define optimal sales coverage strategies for each segment, providing data-backed recommendations on required headcount and headcount ratios to drive maximum territory efficiency
- Design, implement, and maintain advanced sales territory assessment models to evaluate existing capacity, identify future Sales headcount investment opportunities, and forecast resource needs
- Develop and refine scalable operational models to support the evolving needs of a high-growth sales engineering organization
- Drive ongoing alignment updates for mid-cycle changes, collaborating in close partnership with the Sales Compensation team to ensure seamless transitions and accurate reporting
- Collaborate proactively with regional Sales Operations teams to ensure consistent alignment on headcount rosters, quota assignments, and account/territory assignments across global regions
- Identify and implement process improvements to enhance operational efficiency and data accuracy within the Sales Engineering function
- Perform ad hoc analysis on large and often disparate datasets, providing critical insights and visibility to key performance indicators (KPIs) for the Sales Engineering organization. This includes analyzing sales trends, performance metrics, and the effectiveness of GTM strategies
- Develop and maintain comprehensive dashboards and reports that empower leadership with real-time, actionable data for strategic decision-making
- Leverage advanced analytical techniques to uncover opportunities for improved sales productivity, resource optimization, and overall business growth
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