Senior Revenue Operations Analyst

Summary

Join UpKeep, a leading cloud-based Asset Operations Management software company, as a Sr. Revenue Operations Analyst, GTM Systems. You will play a crucial role in supporting and optimizing the systems that power our Go-To-Market (GTM) teams. This role focuses on the administration, customization, and enhancement of Salesforce, Outreach, Gong, and related GTM technologies. You will help streamline workflows, improve data integrity, and deliver scalable solutions that support our revenue goals. The ideal candidate possesses systems expertise, stakeholder partnership skills, and a strong understanding of operational needs within a high-growth environment. UpKeep offers a competitive salary, benefits, and equity, along with a flexible remote work environment.

Requirements

• 5+ years of experience in systems administration or GTM operations, preferably in SaaS or high-growth environments
• Strong background in GTM tools configuration and management
• Previous experience supporting multiple GTM systems and business teams (e.g., Sales, Marketing, Customer Success)
• Experience managing integrations and data flows between Salesforce and platforms like Marketo, Outreach, or ZoomInfo
• Familiarity with project management, release processes, and agile collaboration
• Solid working knowledge of automation tools, sandbox usage, and user provisioning
• Effective communication skills to translate complex system needs to non-technical stakeholders
• Strong problem-solving skills with the ability to diagnose technical and operational issues
• Proficient in Salesforce Sales Cloud and related no-code/low-code capabilities
• Understanding of sales and marketing processes, funnel metrics, and customer lifecycle stages
• Comfortable working with cross-functional teams and balancing competing priorities

Responsibilities

• Administer and maintain the GTM tech stack (Outreach, Gong, ZoomInfo, etc.) with a focus on data structure, automation, and process efficiency
• Configure and enhance GTM workflows across the tech stack
• Collaborate with GTM teams to gather requirements, troubleshoot issues, and deliver effective technical solutions
• Support integrations with key tools such as Outreach, ZoomInfo, Salesforce, Gong, and others
• Build and maintain dashboards and reports to provide visibility into pipeline health, revenue KPIs, and customer lifecycle metrics
• Conduct audits and data cleanups to maintain system health and ensure compliance with governance standards
• Lead small-to-medium projects focused on process improvements, automation, or new tool rollouts
• Participate in testing and deployment cycles, ensuring smooth release management using sandbox environments
• Serve as a subject matter expert and technical support resource for tech stack users across the organization

Preferred Qualifications

• Proactive and solutions-oriented – actively seeks ways to improve systems and processes
• Adaptive – adjusts quickly to changing business needs and new technologies
• Collaborative – enjoys partnering with cross-functional teams to solve problems
• Detail-focused – maintains high standards for data accuracy and system integrity
• Curious – committed to continuous learning and professional development
• Dependable – consistently follows through on commitments and delivers quality outcomes
• Upholds company values – acts with integrity, accountability, and respect in all interactions

Benefits

• This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity
• The base pay for this role is $119,000 USD per year ($140,000 OTE)
• A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location
• Final offer amounts may vary from the amounts listed below