Senior Operations Analyst, Warehousing

Summary

Join Brooklinen's team as a Senior Operations Analyst, Warehousing in Brooklyn, New York. This role is responsible for ensuring inventory accuracy across 3PL warehouses and optimizing fulfillment excellence.

Requirements

• 2+ years of experience in inventory management and experience with third party logistics partners
• Multi-network and warehouse experience is preferred
• ERP experience is a must (NetSuite is a plus!)
• WMS management experience
• Intermediate to advanced proficiency in Excel
• An understanding of inventory related best practices and operational transactions
• Proven track record of process building and management
• A proven ability to be a self-starter, multi-task, and work autonomously
• Consistent leadership, communication and collaboration skills

Responsibilities

• Oversee daily maintenance and reconciliation of inventory adjustments and transfers within our ERP system
• Conduct annual physical inventory counts across warehouses
• Build and manage dashboards to track inventory KPIs and recommend continuous improvements
• Oversee the inventory management for new business initiatives
• Monitor and resolve inventory discrepancies across systems, focusing on backorders and oversold items, and implement solutions to reduce future overselling
• Ensure order SLAs align with customer expectations by implementing long-term solutions for stalled orders, shortages, and 3PL-to-carrier scan delays
• Host quarterly business reviews with 3PL warehouses to assess performance metrics, storage efficiency, and improvement opportunities
• Develop and deliver clear, audience-specific communications (written, verbal, presentations)
• Ensure daily tasks are executed effectively, driving efficiencies and continuous improvement
• Take on new responsibilities and initiatives as assigned by Supply Chain/Operations leadership

Benefits

• Health Benefits: We cover a large portion of medical, dental, and vision costs, including one fully company-paid individual health plan
• Fertility Support: We provide financial support for every fertility and family-building journey
• Retirement Savings: A 401K plan with a 4% company match helps you build for the future
• Commuter Benefits: Pre-tax commuter benefits help cover the costs of getting to and from the office
• Product Discount and Allowance: Enjoy a 40% discount on Brooklinen products and a 25% discount for friends & family, plus an annual product allowance
• Wellness Support: Free memberships to One Medical and Talkspace provide health and mental wellness support. We also offer a flexible wellness & lifestyle $1,000 reimbursement through Joon
• Parental Leave: All new parents receive 14 weeks of fully paid parental leave
• Year-Long Summer Fridays: We wrap up at 3 pm every Friday, all year long
• Vacation: Start with 20 vacation days per year (pro-rated by start date). After five years with us, you’ll enjoy 25 vacation days annually
• Sabbatical: At your five-year anniversary, take a fully paid, one-month sabbatical
• Hybrid Schedule: Our HQ team currently works in the office two days a week (between Tuesday and Thursday), with three days remote. Our office is open and inviting—come in as often as you like!
• Remote Work Weeks: Enjoy additional flexibility with remote weeks, including Thanksgiving week, the last week of December, and up to four additional remote weeks per year, with manager approval