Senior Product Designer

Summary

Join interface.ai, a leading AI provider for banks and credit unions, as their first Senior Product Designer. You will play a pivotal role in shaping the user experience of our digital products, defining design processes, and establishing best practices. This is a remote-first position offering a competitive salary ($150,000-$160,000) and benefits. You will focus on conversational AI and banking products, working closely with product managers and engineers. The ideal candidate has 5+ years of experience in product design, expertise in conversational AI and banking products, and proficiency in design tools. This is an opportunity to make a significant impact on a growing startup.

Requirements

• Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field
• 5+ years of experience in product design, with a strong portfolio showcasing expertise in conversational AI and banking products (experience in fintech is preferred)
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, etc
• Deep understanding of user-centered design principles and methodologies, with a proven track record of delivering innovative and user-friendly digital experiences
• Experience designing conversational interfaces and familiarity with AI platforms (e.g., Dialogflow, IBM Watson, etc.)
• Excellent communication and collaboration skills, with the ability to effectively articulate design decisions and rationale to stakeholders at all levels
• Strong problem-solving skills and a passion for tackling complex design challenges in a fast-paced, agile startup environment

Responsibilities

• Lead the design process from concept to delivery, collaborating closely with product managers, engineers, and other cross-functional teams
• Conduct user research, gather insights, and translate findings into actionable design solutions
• Develop wireframes, prototypes, and high-fidelity designs for web and mobile applications, with a keen focus on usability and accessibility
• Design conversational interfaces for AI-driven interactions, leveraging natural language processing (NLP) and machine learning to deliver personalized and efficient user experiences
• Iterate on designs based on user feedback, usability testing, and data-driven insights to continuously improve product performance
• Establish and maintain design guidelines, patterns, and best practices to ensure consistency across all digital touchpoints
• Mentor and provide guidance to future members of the design team as the team grows, fostering a culture of creativity, collaboration, and continuous learning

Preferred Qualifications

Knowledge of banking industry trends and best practices is preferred

Benefits

• Remote First Policy
• Medical/Dental/Vision Insurance
• PTO & Holidays
• Life Insurance