Senior Product Designer

Summary

Join Kiva, a global nonprofit, as a Senior Product Designer and be a key member of the Product Design Team. You will work with product managers and engineers to design and launch B2C digital products and features. The role requires strong interaction and UI design skills, experience with gamification is a plus. This is a full-time remote position based in Bogotá, Colombia, for Colombian citizens or nationals. You will be responsible for building a coherent vision for future products, services, and features, and for identifying opportunities to advance Kiva’s Product Design culture. Kiva offers a comprehensive benefits package including health, dental and vision insurance, parental leave, professional development, and unlimited PTO.

Requirements

• Delivers results: The ability to recommend correct product decisions, even in the presence of major ambiguity. Decisions need to be macro-level (will this product feature work?) and micro-level (what is the right label for this button?). Clearly responsible and jointly accountable with Product Managers for your product’s success
• Craft: Design work that is deeply considered, concise, and comprehensive, and reflects best practices and emerging standards. Designs that are immediately usable, empowering stakeholders to move forward and make better business decisions. Strong interaction design skills; esp the ability to solve customer problems in the context of the customer journey which becomes increasingly complex as the lender engages more with Kiva. Excellent UI design skills are a must and some experience in visual brand design is a very nice to have. Experience with gamification is also a very nice to have
• Execution: Ability to align people toward a particular objective and orchestrate complex projects. Exercise creativity, empathy, and persuasiveness – in addition to having superb organization abilities. Regularly ships improvements that move your product toward its vision
• Bias for action: You have instincts for when the design needs to be excellent and when it needs to be good enough. You forge a path forward based on the information at hand and take the appropriate, well communicated risks to ship and learn
• Leadership: Confidence in making decisions amidst ambiguity, such as when the constraints of the system or product requirements are still emerging. Ability to inspire and motivate the people around you to deliver positive impacts to the company’s mission and the work environment. Leaders emphasize authenticity, cooperation, and open communication
• 7 to 9 years as a Product Designer designing best-of-class B2C digital products that are highly visual
• User experience, visual design, high competency in presentation and pitching, new product development, retention & engagement methodologies

Responsibilities

• Be a thought partner to Product Managers in building a coherent vision for future products, services, and features for the entire user journey
• Partner with Product Managers and Engineers to establish shared objectives for your initiatives and take the lead in the design process: creating design roadmaps, framing problems and opportunities, researching use cases and users, defining insights, prototyping concepts and producing launch-ready assets
• Identify opportunities and kickstart initiatives to advance Kiva’s Product Design culture: such as evolving our design system and building better processes for Product Design
• Plan and lead reviews, pitches, and feedback sessions in order to socialize your strategy and emphasize value delivered with key stakeholders
• Build trust up, down, and across to accelerate your success and create a holistic understanding of user needs, business requirements, and technical constraints
• Elevate the product experience so it embodies the brand

Benefits

• A work-from-home position; final candidate must be authorized to work in Colombia
• An opportunity to improve real lives, solve hard problems, and change the world
• Friendly, supportive, and adventurous environment with a team of engaged colleagues
• A comprehensive, industry-leading benefits package including health, dental and vision insurance, parental leave, professional development, and unlimited PTO. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by Kiva
• Opportunities to connect with and learn from colleagues and partners around the world
• A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work