Senior Product Designer

Summary

Join Marker Learning, a rapidly growing start-up, as a Senior Product Designer to lead UX design across its SaaS platform. You will simplify and elevate workflows for school psychologists, administrators, and district leaders. This role involves leading complex projects, working hands-on with design and discovery, and evolving the design system. Experience with AI-enhanced tools is a plus, as AI is central to the company's roadmap. The position reports to the VP of Product and focuses on creating intuitive, high-utility workflows for expert users. You will champion accessibility and usability best practices and present designs to leadership, articulating design decisions. This is an opportunity to contribute to a user-centered design culture and advance product innovation.

Requirements

• 7+ years of experience in UX/Product Design, with leadership of complex, cross-functional projects
• Strong expertise in UX strategy, user research, discovery methodologies, and jobs-to-be-done frameworks
• Proven experience designing SaaS applications, especially with complex workflows or expert/professional user bases
• Excellent collaboration, communication, and storytelling skills to influence decisions across teams
• Deep proficiency with modern design tools and design system management (Figma preferred)
• Portfolio demonstrating strong UX process, strategic thinking, and polished design execution

Responsibilities

• Own end-to-end design for major initiatives across the entire SaaS platform, from research through delivery
• Lead user research, customer interviews, and usability testing to inform product strategy and design direction
• Drive JTBD (Jobs to Be Done) discovery to align product development with core user needs
• Collaborate closely with Product, Engineering, Clinical, and AI teams to deliver intuitive, high-utility workflows for expert users
• Create wireframes, prototypes, and polished high-fidelity designs using Figma and V0 (or equivalent), ensuring high-fidelity prototyping and rapid iteration
• Build on and enhance Marker’s existing design system to support scalable, cohesive product development
• Champion accessibility and usability best practices throughout complex SaaS environments
• Present designs to leadership and stakeholders articulating rationale and design decisions against the company’s strategy
• Effectively communicate design rationale and advocate for user needs with executive and cross-functional stakeholders
• Contribute to a user-centered design culture through informal mentorship and thought partnership
• Be a thought partner to challenge the status quo and deliver experiences that exceed user expectations while advancing product innovation

Preferred Qualifications

• Experience collaborating closely with AI/ML teams to integrate AI tools into user workflows is a strong plus
• Experience in education, healthcare, or regulated industries
• Familiarity with prompt design, conversational AI, or human-in-the-loop systems
• Prior work on multi-user collaboration features or complex admin interfaces