Senior Product Designer

Summary

Join PolicyMe, a modernizing insurance company, as a Sr. Product Designer to contribute to the creation of accessible and intuitive customer-centric insurance products. You will play a critical role in shaping customer journeys and driving core business outcomes. This position requires a strategic approach to problem identification, research, and design, balancing user empathy with business needs. You will own the end-to-end design process, collaborate with cross-functional teams, and communicate design decisions effectively. The ideal candidate will have 5+ years of experience in designing digital products and a strong foundation in visual design, interaction design, and information architecture. This is a remote-first position with opportunities for professional development and a comprehensive benefits plan.

Requirements

• 5+ years of experience designing intuitive, user-centric digital products, ideally in a fast-paced, consumer-focused environment
• A strong foundation in visual design, interaction design, and information architecture, with a portfolio that demonstrates elegant solutions to complex problems
• Experience working through the full product design lifecycle - from research and ideation to execution, validation, and iteration
• Proven ability to conduct or collaborate on user research, synthesize insights, and translate findings into actionable design decisions
• Comfortable navigating ambiguity and complexity, especially in domains that require simplification of dense or regulated information
• Demonstrated ability to work collaboratively with cross-functional teams, including product managers, engineers, content strategists, and marketers
• An iterative mindset with strong prototyping skills - you’re comfortable sketching, wireframing, and building interactive flows to explore ideas and communicate intent
• Familiarity with design systems and experience contributing to scalable components and patterns
• Excellent verbal and written communication skills, with the ability to articulate your thinking, frame trade-offs, and align stakeholders on direction
• A healthy balance of humility, curiosity, and confidence - you know when to assert, when to ask, and when to adapt

Responsibilities

• Owning the end-to-end design process: from exploratory research to wireframes, prototypes, usability testing, and polished high-fidelity designs
• Driving deep customer and product understanding through short-form research (customer interviews, edge case mapping, journey reviews, competitor benchmarking)
• Collaborating closely with product managers, engineers, and stakeholders to define problems, align on outcomes, and craft thoughtful solutions
• Supporting large product initiatives such as major product launches and optimizations of existing customer journey flows (whether complete revamps or smaller-scale A/B tests)
• Using our existing design system to ship consistent, scalable UI while contributing to its ongoing evolution
• Participating in team rituals such as weekly design reviews, retros, product unite meetings, and daily cross-functional standups
• Communicating design decisions clearly, telling the story behind your work, and bringing others along with you—including exec-level stakeholders
• Balancing speed and quality by iterating quickly, working with ambiguity, and refining based on input
• Bringing a perspective of continuous improvement—whether in our processes, tooling, or how we collaborate as a team

Benefits

• Generous PTO - 20 vacation days
• Access to stock options and a comprehensive benefits plan
• A remote-first team with company paid, in-person socials and the option to work from our Toronto-based office
• Resources to help your professional development, including an L&D budget, performance reviews twice a year and ongoing feedback to ensure you reach your highest potential
• Work with an empathetic, high-performing team in a flexible, results-oriented environment